Top Hotels Near Plaza Caracol Mall in Cancun from AU$139

"everything was excellent.....would like to send a shoutout to a few staff that really made our stay memorable.....mario at the beach bar....excellent, lucia at the breakfast...always knew my wife's coffee order, great gal....isaac at the consierge....gave us great info on places to see and go to...he is a perfect person for the front door, esmeralda who cleaned out room everyday...great job, and lastly gabriel the lifegaurd at the pool. talked to us everyday and make us feel safe. thank you to one and all thay made out trip a memorable one"

"We loved our stay here! The rooms and facilities were well appointed and kept very clean! The employees do a wonderful job and are so friendly. The building is older but well maintained, aside from a few maintenance issues (no hot water x1 day, non flushable toilet) the room was lovely, and the small issues we had were dealt with very quickly. The beach is beautiful and there are plenty of chairs there and at the pool, but if you want good spots you have to play the towel reservation game and get up early to get them. They could use more palapas at the beach for shade. The gym is open 24/7 and is really good! Nice and cool in there and a ton of machines and equipment is in good condition. The spa was nice we did get massages, they were just OK I would not recommend the spa here they tried but the massage was lacking and not relaxing. BRING your sunscreen! The bottle was $43 USD! Ridiculously overcharge in that gift shop. if you really need something, walk 3/4 mile north down the beach to 7-11 by coco bongo and there’s also a pharmacy there . The restaurants were all very good, especially for all inclusive. Our favorite was the Italian for dinner and Azul for breakfast. The coffee shop is adorable and they have delicious snacks for those off hours in between when the restaurants are You are within a mile of downtown Cancun is you’re into the nightlife and only about 30 mins from the airport. All in all I recommend Sunscape and would return!"

"Everything was exceptional "

"Loved it "

"Clean rooms and great hospitality. Fabio and Carlos were amazing. We enjoyed our stay. "

"We had a wonderful stay. Rooms and resort were wonderful. Isidra went over and above to keep our room clean and was so lovely as was the rest of the staff. Highly recommend. Great for kids, good food especially the fisheria and highly recommend the room service! "

"Room and personal was amazing. Zona hoteliera was offul place to be. I never will be back in Maxico"

"Staff was super nice"

"Was here for my birthday. Everything was fantastic."