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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.2 out of 5 Very good
997 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCancun Convention Center1 min walk
Popular LocationForum Beach3 min walk
Popular LocationGaviota Azul Beach3 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Choose dates to view prices

  • aloft, Room, 2 Queen Beds, Lagoon View

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsaloft, Room, 2 Queen Beds, Lagoon View
  • aloft, Room, 1 King Bed, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Ocean view
    • Sleeps 4
    More detailsaloft, Room, 1 King Bed, Ocean View
  • aloft, Room, 1 King Bed, Lagoon View

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsaloft, Room, 1 King Bed, Lagoon View
  • aloft, Room, 2 Queen Beds, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Ocean view
    • Sleeps 4
    More detailsaloft, Room, 2 Queen Beds, Ocean View
  • aloft, Room, 2 Queen Beds, Lagoon View

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsaloft, Room, 2 Queen Beds, Lagoon View
  • Junior Suite, 1 King Bed, Lagoon View

    Room amenities

    • 57 sq m
    • Lagoon view
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed, Lagoon View
  • Junior Suite, 1 King Bed, Ocean View

    Room amenities

    • 57 sq m
    • Ocean view
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed, Ocean View
  • Room, Non Smoking

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsRoom, Non Smoking

About this area

Cancun

Located near the beach, Aloft Cancun is in Zona Hotelera neighbourhood and is connected to the convention centre. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Dolphin Discovery and Ventura Park Cancun are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Our guests love the hotel's location for the nightlife.
View map
Popular Location

What's nearby

  • Cancun Convention Center - 1 min walk
  • Forum Beach - 3 min walk
  • Gaviota Azul Beach - 3 min walk
  • Chac Mool Beach - 7 min walk
  • Tortuga Beach - 3 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • Nook — 1 min walk
  • WXYZ bar — 1 min walk

About this property

Aloft Cancun

Hotel connected to the convention centre in Zona Hotelera with free valet parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a swim-up bar and a coffee shop/café are on-site. All 177 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Aloft Cancun offers 177 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 249 for adults and MXN 149 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space (366 square feet)

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 2 April 2020 to 14 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 249 for adults and MXN 149 for children (approximately)
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility

Property is also known as

Aloft Cancun Hotel
Aloft Cancun
Aloft Cancun Hotel
Aloft Cancun Cancun
Aloft Cancun Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Aloft Cancun and receive a full refund?
Yes, Aloft Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft Cancun cancellation policy on our site for more details about any exclusions or requirements.
Does Aloft Cancun have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:00 PM.
Is Aloft Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Aloft Cancun?
Self-parking and valet parking are free at this property.
What time is check-in at Aloft Cancun?
Check-in is from 3 PM to midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.
What time is check-out at Aloft Cancun?
Checkout is at noon. Late checkout is available for MXN 1140 (subject to availability).
Where is Aloft Cancun located?
Located in Zona Hotelera, this hotel is within a 5-minute walk of Cancun Convention Center, Forum Beach and Gaviota Azul Beach. Tortuga Beach and Chac Mool Beach are also within 2 miles (3 km).
4.2
Very good
997 reviews
5 - Excellent
465
4 - Good
361
3 - Okay
106
2 - Poor
35
1 - Terrible
30

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Mar 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is incredible. You can walk to the nightclubs. It's centrally located
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was beautiful and the rooftop view at sunset were great.
Stayed 4 nights in Mar 2020