5/5 Excellent
Verified traveller
23 Aug. 2020
Stayed 4 nights in Mar 2019
Photo gallery
Guest reviews
4.2 out of 5 Very good
997 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO
Explore the area
Cancun Convention Center1 min walk
Forum Beach3 min walk
Gaviota Azul Beach3 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)30 min drive
Choose dates to view prices
aloft, Room, 2 Queen Beds, Lagoon View
Photos of aloft, Room, 2 Queen Beds, Lagoon View
aloft, Room, 2 Queen Beds, Lagoon View
5/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Lagoon view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
29 square metres m2 room with lagoon views
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, braille signage, level door handles, wheelchair-width doorways, phone accessibility kit, visual fire alarm and wheelchair accessible
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityaloft, Room, 1 King Bed, Ocean View
Photos of aloft, Room, 1 King Bed, Ocean View
aloft, Room, 1 King Bed, Ocean View
4.6/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Ocean view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
29 square metres m2 room with ocean views
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair-width doorways, phone accessibility kit, visual fire alarm, level door handles, roll-in shower, low-height work surface and sink, wheelchair accessible and braille signage
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityaloft, Room, 1 King Bed, Lagoon View
Photos of aloft, Room, 1 King Bed, Lagoon View
aloft, Room, 1 King Bed, Lagoon View
4.6/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Lagoon view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
29 square metres m2 room with lagoon views
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, braille signage, level door handles, wheelchair-width doorways, phone accessibility kit, visual fire alarm and wheelchair accessible
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityaloft, Room, 2 Queen Beds, Ocean View
Photos of aloft, Room, 2 Queen Beds, Ocean View
aloft, Room, 2 Queen Beds, Ocean View
4.6/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Ocean view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
29 square metres m2 room with ocean views
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Portable shower seat, wheelchair accessible, transfer shower, visual fire alarm, grab bar in shower, braille signage, phone accessibility kit, low-height work surface and sink, level door handles and wheelchair-width doorways
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityaloft, Room, 2 Queen Beds, Lagoon View
Photos of aloft, Room, 2 Queen Beds, Lagoon View
aloft, Room, 2 Queen Beds, Lagoon View
4.7/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Lagoon view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
29 square metres m2 room with lagoon views
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, braille signage, level door handles, wheelchair-width doorways, phone accessibility kit, visual fire alarm and wheelchair accessible
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed, Lagoon View
Photos of Junior Suite, 1 King Bed, Lagoon View
Junior Suite, 1 King Bed, Lagoon View
More detailsRoom amenities
- 57 sq m
- Lagoon view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
57 square metres m2 room with lagoon views
Layout – Dining area and sitting area
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, braille signage, level door handles, wheelchair-width doorways, phone accessibility kit, visual fire alarm and wheelchair accessible
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite, 1 King Bed, Ocean View
Photos of Junior Suite, 1 King Bed, Ocean View
Junior Suite, 1 King Bed, Ocean View
More detailsRoom amenities
- 57 sq m
- Ocean view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
57 square metres m2 room with ocean views
Layout – Dining area and sitting area
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, braille signage, level door handles, wheelchair-width doorways, phone accessibility kit, visual fire alarm and wheelchair accessible
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, Non Smoking
Photos of Room, Non Smoking
Room, Non Smoking
More detailsRoom amenities
- 29 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed or 2 Queen Beds
29 square metres m2
Internet – Free WiFi
Entertainment – 42-inch LCD TV with satellite channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, designer toiletries and a shower with a rainfall showerhead
Practical – Safe, iron/ironing board and laptop workspace; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair-width doorways, phone accessibility kit, visual fire alarm, level door handles, roll-in shower, low-height work surface and sink, wheelchair accessible and braille signage
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Cancun
Located near the beach, Aloft Cancun is in Zona Hotelera neighbourhood and is connected to the convention centre. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Dolphin Discovery and Ventura Park Cancun are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Our guests love the hotel's location for the nightlife.
What's nearby
- Cancun Convention Center - 1 min walk
- Forum Beach - 3 min walk
- Gaviota Azul Beach - 3 min walk
- Chac Mool Beach - 7 min walk
- Tortuga Beach - 3 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
Restaurants
- Nook — 1 min walk
- WXYZ bar — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free valet parking
- Parking height restrictions apply
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 249 for adults and MXN 149 for children
- 1 restaurant and 1 coffee shop/cafe
- 2 bars/lounges, 1 swim-up bar and 1 poolside bar
- 24-hour room service
Things to do
- Billiards/pool table
- Fitness centre
- Outdoor pool
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Conference space (366 square feet)
Outdoors
- Free pool cabanas
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Braille signage
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
Bathroom
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 42-inch LCD TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Guidebooks/recommendations
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Window screens
Policies
Check-in
Check-in between 3 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 2 April 2020 to 14 November 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MXN 249 for adults and MXN 149 for children (approximately)
- Early check-in fee: MXN 1140 (subject to availability)
- Late check-out fee: MXN 1140 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a smoke detector
We should mention
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
Property is also known as
Aloft Cancun Hotel
Aloft Cancun
Aloft Cancun Hotel
Aloft Cancun Cancun
Aloft Cancun Hotel Cancun
Frequently asked questions
4.2
Very good
997 reviews4.2/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
Verified traveller
5 Jul. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
5/5 Excellent
Namita
Travelled with family, Travelled with group
6 May 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
4/5 Good
CarlosE., Los Angeles, CA
Travelled with family and small children
28 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
4/5 Good
EJ, Houston Tx
17 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
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