Playacar Fase I Hotels, Playa del Carmen

"Rooms - very clean, well maintained, no issues with broken things or rusted out showers etc. Staff - polite and quiet, when you need help they are all willing to assist. Front desk assistance will ways try and sell you on "extra" stuff thag you do NOT need and you need to be firm when saying no youre not interested. Pool/Beach - clean, safe, lots of seating (get out early for a chair though because they go quickly). Beach is the reason we come, zero sargasum seaweed because of the net across the enterance on the man made inlet of water. A lot of fish swimming around which is awsome for kids and adults to see, crabs, turtles as well. Lots of trees for shade also. Food - Average, nothing fancy, buffets could be a bit better in food selelction but zero issues Overall a great resort, especially for families on a budget, would recommend to anyone!"

"This is a huge resort. Everything kind of takes"

"Beautiful ocean view room"

"A great place to stay with all-inclusive at a fair price. Nightly entertainment. Magician, fire dancers, Mexican entertainers,etc. Pool activities. Great staff. "

"Very disappointing beach experience. The beach was completely covered with massive piles of seaweed, making it unusable, and the smell was unbearable. Most people travel to the Caribbean for the beach, so this was a huge letdown. The hotel should have notified guests in advance about these conditions so travelers could plan accordingly."

"Would highly recommend this place. Multiple pools bars everywhere amazing food plenty of selection. Great coffee shop, plenty of things to do."

"Good resort but your charges and prices were absolutly criminal ! Disapointed ! waterpark access should have atleast be included within our stay! your resort is beautifull and everything else was excelent ! "

"Worth every penny, "

"Had the best experience at this resort! Would highly recommend it and if you stay in a villa, you’ll be treated likely royalty. Carla made our stay so memorable! Thank you! "