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Eurostars Hacienda Vista Real Hotel

Property class: 4

Choose dates to view prices

Playacar Beach and Playa del Carmen Maritime Terminal are located near Eurostars Hacienda Vista Real Hotel, which provides a swim-up bar, dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$119
includes taxes & fees
18 Sept - 19 Sept

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Double Room Classic

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room Classic

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Room Superior

  • 63 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, laptop workspace, soundproofing, free WiFi

Suite

  • 90 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a bench, a wooden nightstand, and a mirror.

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Premium with Terrace

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Double Room Premium with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

A bedroom with a large bed, sliding glass doors leading to a balcony with a view of palm trees.

Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (3 Adults)

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Family Room (3 Adults)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (3 Adults and 1 child)

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Family Room (3 Adults and 1 child)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Family Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (2 Adults and 2 children)

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Family Room (2 Adults and 2 children)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Communicating Double Rooms 4 adults

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 4 adults

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Communicating Double Rooms 4 adults + 2 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 4 adults + 2 child

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Communicating Double Rooms 5 adults

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 5 adults

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Communicating Double Rooms 5 adults + 1 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 5 adults + 1 child

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Communicating Double Rooms 4 adults + 1 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 4 adults + 1 child

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Communicating Double Rooms 3 adults + 2 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 3 adults + 2 child

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Communicating Double Rooms 3 adults + 3 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 3 adults + 3 child

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Communicating Double Rooms 2 adults + 3 child

A hotel room with two beds, a balcony with a view of greenery, and a wooden cabinet.

Communicating Double Rooms 2 adults + 3 child

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, a bench, a wooden nightstand, and a mirror.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room Single Use, Terrace

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Premium Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Royal Suite (Single Use)

A bedroom with a large bed, sliding glass doors leading to a balcony with a view of palm trees.

Royal Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (2 Adults)

A bedroom with a large bed, a bench, a glass door leading to a balcony with chairs and a table, and a decorative headboard.

Family Room (2 Adults)

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

A hotel room with two beds, a large window with a view of greenery, a wooden ceiling, and a flat-screen TV mounted on the wall.

Double Room, Multiple Beds (Communicating 2 Adults)

  • Sleeps 2
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

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About the area

Located near the beach, Eurostars Hacienda Vista Real Hotel is in Playacar, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    16 min walk - 1.4 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min drive - 1.1 km
  • Playacar Golf Club
    13 min walk - 1.1 km
  • Mayan Ruins of Playacar
    16 min walk - 1.4 km
  • Xaman Ha Aviary
    19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • La Barra Artesanal
    6 min drive
  • Carl’s jr Playa
    18 min walk
  • Sports Bar Allegro Playacar
    5 min drive
  • Restaurante XUL-HA. Mayan cuisine.
    6 min drive
  • Starbucks
    19 min walk

About this property

Eurostars Hacienda Vista Real Hotel

  • Upscale hotel near Quinta Avenida
  • Near Playacar Beach and Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Swimming pool, along with a swim-up bar
    • Free self-parking
    • A round-trip airport shuttle (surcharge), an outdoor pool and a 24-hour front desk
    • A living plant wall, tour/ticket information and smoke-free property
  • Room features
  • All 77 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • Eco-friendly cleaning products, daily housekeeping and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 5:00 PM.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on 18 Sept 2026 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Hacienda Vista Real Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hacienda Vista Real Hotel?

Self-parking is free at this property.

What time is check-in at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eurostars Hacienda Vista Real Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Eurostars Hacienda Vista Real Hotel located?

Located in Playacar, this hotel is within 1 mile (2 km) of Playacar Golf Club, Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.2 mi (2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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