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Riviera Maya Suites

3.0 star property
Travelers find a peaceful retreat where they can soak up sunshine by the pool while planning their next adventure near the crystal-clear waters of the Mexican coast

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Riviera Maya Suites overlooks the marina, a short walk from Mamitas Beach. Families love the rooftop terrace for relaxing after ecotours. The property offers free WiFi and laundry facilities, and the staff consistently earns praise from guests for their helpful service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Riviera 2 bedrooms garden view

Riviera 2 bedrooms garden view | Living area

Riviera 2 bedrooms garden view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 3 bedrooms garden view

Riviera 3 bedrooms garden view | Terrace/patio

Riviera 3 bedrooms garden view

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Riviera 3 bedrooms Penthouse

Riviera 3 bedrooms Penthouse | Living area

Riviera 3 bedrooms Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Villa

Garden Villa | Living area

Garden Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 180 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Single Beds and 2 Double Beds

View all photos for Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Bed

View all photos for Palmar 2 bedroom 5th Avenue

40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom 5th Avenue

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom Penthouse 5th Avenue

Palmar 2 bedroom Penthouse 5th Avenue | Living area

Palmar 2 bedroom Penthouse 5th Avenue

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom street view

Palmar 2 bedroom street view | Living area

Palmar 2 bedroom street view

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 180 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palmar 3 bedroom Penthouse

Palmar 3 bedroom Penthouse | Dining room

Palmar 3 bedroom Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 16 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Palmar 2 bedroom Penthouse garden view

Palmar 2 bedroom Penthouse garden view | Living area

Palmar 2 bedroom Penthouse garden view

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 13 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Washer/dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 2

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 100 sq m
  • Sleeps 4

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 150 sq m
  • Sleeps 6

View all photos for 3-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Street View

  • 180 sq m
  • Sleeps 8

View all photos for Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

Apartment Standard With Street View

  • 150 sq m
  • Sleeps 6

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • 180 sq m
  • Sleeps 8

Double Room Standard With Garden View

  • 25 sq m
  • Sleeps 2

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

  • 55 sq m
  • Sleeps 3

View all photos for 2-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Garden View

  • 150 sq m
  • Sleeps 6

View all photos for 2-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Superior With Garden View

  • 150 sq m
  • Sleeps 6

View all photos for 4-Bedroom Villa

Premium bedding, in-room safe, individually decorated

4-Bedroom Villa

  • 300 sq m
  • Sleeps 9

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • 170 sq m
  • Sleeps 8

View all photos for 3-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Superior With Garden View

  • 170 sq m
  • Sleeps 8
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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Riviera Maya Suites is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Mario Villanueva Stadium Madrid. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mario Villanueva Stadium Madrid - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • ‪Kampai - ‬1 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk

About this property

Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Located close to Mario Villanueva Stadium Madrid and Mamitas Beach, Riviera Maya Suites provides a marina, a rooftop terrace and a garden. Active travellers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as car hire on-site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and wedding services
  • Beach umbrellas, barbecues and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs and baby baths
  • Showers, free toiletries and hairdryers
  • 40-inch HDTVs with digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 500 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 500 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Riviera Maya Suites?

Self-parking is free at this property.

What time is check-in at Riviera Maya Suites?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Riviera Maya Suites?

Checkout is at noon.

Does Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located by the ocean, just steps away from Quinta Avenida and Mario Villanueva Stadium Madrid. Mamitas Beach and Playa del Carmen Main Beach are also within 5 minutes.

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Reviews

Riviera Maya Suites Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 350 out of 450 reviews
Rating 8 - Good. 68 out of 450 reviews
Rating 6 - Okay. 17 out of 450 reviews
Rating 4 - Poor. 8 out of 450 reviews
Rating 2 - Terrible. 7 out of 450 reviews

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were especially friendly and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
It was great! A great condo in a great location with great service!
Stayed 4 nights in Dec 2025

8/10 Good

Blanca

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always friendly.:)
Stayed 7 nights in Nov 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, excellent pool. When we had an issue maintenance was quick to respond. If I had a complaint I'd say we needed more coat hooks but that's just nit-picking.
Stayed 5 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice condo with friendly front desk staff, great area
Stayed 5 nights in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 2 bedroom apartment with a garden view was very large and had a great balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in a prime location in Playa del Carmen (right on 5th Avenue). Daily cleaning, large pool in the garden, and the sea less than a 5-minute walk away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good location. Close to everything.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room
Stayed 1 night in Jul 2025

8/10 Good

Tek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Stayed 9 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel . Room was clean , Ac worked great , kitchen in room was fully stocked with all we needed including a coffee pot . Walking distance to shopping , strip , restaurants, groceries . Pool and hot tub were nice . Bring bug spray ! Staff were so nice ! Even enjoyed seeing the 2 lobby cats each night - CoCo and Jimmy . I Will definitely stay here again !
Stayed 6 nights in Jul 2025

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

8/10 Good

Xinxin

Liked: Cleanliness, staff & service
Great location, close to the 5th Ave. and the beach. The staffs are very friendly and attentive. The hotel is a bit old and small, but overall great experiences, will come back again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall!! Manuel was standout. Service was incredible. Only complaint was the showers did not get hot but overall remarkable value. Wil be coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Katy

Liked: Cleanliness, property conditions & facilities
Riviera Maya Suite is located near the busy 5th Av. so very accessible to restaurants and also is very close to the beach. The personnel is very amicable and very helpful. The property gives you a feeling of being in the jungle. The yards, pool area brings calm and serenity. Overall a great place to stay for a no frills/simple way of living.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
what i liked is very close to shopping, bars, dining. i did not like that music played every night until 1am
Stayed 8 nights in Jul 2025