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"Very comfortable room, efficient, friendly, and professional staff. Great location!👍👍"

"Nice hotel right across the street from the station. Staff are friendly and efficient. Staff can speak english as well. I enjoyed my stay. I would stay with them again if I pass by again. Thank you for your hospitality. "

"All good and friendly staff "

"Great location and comfortable bed."

"Stayed here for the Snow Monkey express train. The hotel is super convenient to ride the bus. We lined up about a half hour ahead. The line really builds after that. Decided we "

"Didn’t utilise everything it had to offer but all in all, it’s a cozy hotel, with good staff. Doesn’t have heaps to offer but it forces you to explore and not stay in your room. If there was any complaints, it’s that the room was really warm and you couldn’t change the air con, but nothing opening the window can’t fix."

"Nice resort in the mountain, with exterior onsen. "

"Grateful for the staff. "

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "