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"Clean room…great staff"

"Close to ski area. Very good breakfast and dinner. Hot bath is great."

"Staff were terrific, helped us with all our needs"

"Staff was friendly and accommodating. "

"Beautifully decorated hotel. Friendly staff. Would definitely stay here again for my future autumn/winter holiday!"

"Lovely, great location, friendly staff"

"Staffs can speak good English, properly was nice. "

"The room was fantastic. The amenities were wonderful and gave opportunities to meet and greet other travellers. The location to all the mountains in Hakuba was amazing (after you get used to the map and buses). Highly rated ⭐"

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."

"朝食も満足でした。"

"Great oasis in the mountains with great service and food "

"The room was clean and suitable for a week stay in Hakuba. Staff were very friendly and accommodating and the Hotel was well located to enjoy the amenities in Echoland. The shuttle services to all the ski resorts are nearby which made it easy for my first time skiing in Hakuba. "

"Everything was good but heating was very stuffy"

"Very clean and quiet place. Great breakfast. "

"Amazing place to stay. Absolutely will be back"

"A little dated but great hotel"