Hokujo Hotels, Hakuba

"Restaurant could have provided a wider selection of ala-carte dishes albeit simple dishes like ramen, donburi, burgers, etc instead of restricting ala-carte dishes to be chosen only from the set menu."

"Clean room…great staff"

"Very friendly"

"Wonderful hotel, service, location, everything!"

"I had an wonderful 2 nights stay at Hotel Goryukan. The staff was very friendly and helpful during my stay. I cant recall the names of the staff, but I would like to thank the two staff on duty in the afternoon of 4 October 2026. They helped me to fill out the luggage delivery service card to my next hotel. There are breakfast available, but I unfortunately didnt had the chance to eat them as I was left the hotel early both days to hike. The room are clean, big and has a nice view. There is...

"The staff and service is second to none! "

"The rooms are specious and very nice, good breakfast and service "

"Great place to stay"

"Excellent service, clean room, good facilities and lovely location."

"good location with good service."

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"LOVED staying here, walking distance to Happo-one along with many different places to eat, and the gift shop they have is beautiful."

"Great staff"

"The place was cosy and the host was so very helpful with transport to grocery shopping and station, & lift passes. The small house had all the facilities you need and was toasty. "

"Great oasis in the mountains with great service and food "

" Nice room Onsen ski storage breakfast Friendly staff"

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"

"Amazing place to stay. Absolutely will be back"

"Staff was amazing lovely stay and very clean "

"Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again "