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Down duvet, minibar, desk, iron/ironing board

Guest reviews

4.8/5 Exceptional
54 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant


Explore the area

Popular LocationWadanonomori Church2 min walk
Popular LocationHakuba Mini Train Park12 min walk
Popular LocationHappo-one Adam Gondola15 min walk

Choose dates to view prices

  • Junior Suite B Type, Non Smoking

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsJunior Suite B Type, Non Smoking
  • Deluxe Room, Non Smoking, Corner

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsDeluxe Room, Non Smoking, Corner
  • Deluxe Room, Non Smoking

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsDeluxe Room, Non Smoking
  • Standard Room D Type, Non Smoking

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsStandard Room D Type, Non Smoking
  • Standard Cottage, Non Smoking

    Room amenities

    • 69 sq m
    • Sleeps 5
    More detailsStandard Cottage, Non Smoking
  • Run of the House

    Room amenities

    • Sleeps 3
    More detailsRun of the House

About this area


Hotel La Neige Higashi-kan is located in Hakuba. Hakuba Valley Ski Area and Happo-one Adam Gondola are worth checking out if an activity is on the agenda. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing.

Popular Location

What's nearby

  • Wadanonomori Church - 2 min walk
  • Hakuba Mini Train Park - 12 min walk
  • Happo-one Adam Gondola - 15 min walk
  • Happo Information Center - 18 min walk
  • Hakuba Ski Jumping Stadium - 4 min drive

Getting around

  • Hakuba Station - 8 min drive


  • Hindi Momo - 3 min drive
  • Nonjae - 4 min drive
  • ごはん屋ふきのとう - 4 min drive
  • 花舎 - 4 min drive
  • 魚処 竜 - 4 min drive

About this property

Hotel La Neige Higashi-kan

5-star luxury hotel, walk to Hakuba Valley Ski Area
Ski-in/ski-out access, a restaurant and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a coffee shop/café, spa services and a meeting room. All 25 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and electric kettles. Complimentary wireless Internet access and balconies or patios are standard, as are LCD TVs with satellite channels.
Hotel La Neige Higashi-kan offers 25 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Rooms open to balconies or patios. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Free local area shuttle

Food and drink

Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Bike hire
Spa services

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
Laundry facilities


Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski-in/ski-out access

Languages spoken


Business services

1 meeting room






If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchairs available on site


Fireplace in reception
Smoke-free property

Room amenities


Air conditioning
Down comforter


Free toiletries


Satellite channels

Food and drink

Electric kettle

Outdoor space

Balcony or patio


Connecting rooms available
In-room massage
Iron/ironing board (on request)



Check-in between 3 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan

Frequently asked questions

Can I cancel my reservation for free at Hotel La Neige Higashi-kan and receive a full refund?
Yes, Hotel La Neige Higashi-kan offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel La Neige Higashi-kan cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel La Neige Higashi-kan pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Situated in the mountains, this luxury hotel is steps away from Wadanonomori Church and Hakuba Valley Ski Area. Happo-one Adam Gondola is 0.8 mi (1.3 km) away.

Guest reviews

Overall score and ratings for Hotel La Neige Higashi-kan

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best hotel we have ever stayed in. Beautiful rooms, excellent service and the Restaurant provides a magnificent dining experience.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and excellent service

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at La Neige!

The staff at La Neige is absolutely fantastic! Miki took great care of us. We came very early in the season for the first few days the slopes were open. Although, we would have liked more snow, our stay was made perfect by the team at La Neige. They made the process of renting equipment, getting to the slopes, and even going on some sight seeing absolutely painless. Every night when we came in, they had chairs set up for us in the lobby with our shoes, a fire burning in the fireplace, and fresh popcorn and snacks for our hungry children. The cabin we stayed in was perfect for our family of five and the dining options were also great. We ate at the casual restaurant most nights, but enjoyed French one evening and we were equally pleased at both restaurants. The Gyodon and Shabu Shabu were family favorites. The breakfast with a cooked option and buffet satisfied everyone as well. We would definitely go back for another stay.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not enough space to write how happy we are with every single thing the staff did for us here. Talk about the golden standard. From the welcoming to the great mornings with breakfast, assisting us with making plans around the area to even keeping the beers stocked in the fridge. The bar has been set so high that I doubt we will ever find I place like this again. I believe I can speak for the both of us when I say this, Thank you from the bottom of our hearts for making this trip to Japan the best we have ever taken. We actually miss the staff as we really felt part of the family.

Stayed 3 nights in Oct 2019