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Overview of Hotel La Neige Higashi-kan

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Balcony
Balcony
View from Room
LCD TV

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHakuba Mini Train Park12 min walk
    Popular LocationHappo-one Adam Gondola15 min walk
    Popular LocationHakuba Ski Jumping Stadium4 min drive
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  • Run of the House

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More detailsRun of the House
  • Junior Suite B Type, Non Smoking

    Room amenities

    • 56 sq m
    • Sleeps 4
    • 2 Single Beds OR 1 King Bed
    More detailsJunior Suite B Type, Non Smoking
  • Standard Cottage, Non Smoking

    Room amenities

    • 69 sq m
    • Sleeps 5
    • 1 Double Bed and 2 Single Beds OR 4 Single Beds
    More detailsStandard Cottage, Non Smoking
  • Deluxe Room, Non Smoking, Corner

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More detailsDeluxe Room, Non Smoking, Corner
  • Deluxe Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More detailsDeluxe Room, Non Smoking
  • Standard Room D Type, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More detailsStandard Room D Type, Non Smoking

About this area

Hakuba

Located in Hakuba, Hotel La Neige Higashi-kan is in the mountains. Hakuba Valley Ski Area and Happo-one Adam Gondola are worth checking out if an activity is on the agenda. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing.
Popular Location

What's nearby

  • Hakuba Mini Train Park - 12 min walk
  • Happo-one Adam Gondola - 15 min walk
  • Hakuba Ski Jumping Stadium - 4 min drive
  • Hakuba Olympic Museum - 4 min drive
  • Hakuba Iwatake Ski Resort - 5 min drive

Getting around

  • Hakuba Station - 8 min drive

Restaurants

  • Hummingbird - 8 min walk
  • Unjaune - 16 min walk
  • Ohyokkuri - 17 min walk
  • Maeda - 18 min walk
  • Hindi Momo - 3 min drive

About this property

Hotel La Neige Higashi-kan

Luxurious ski hotel with ski-in/ski-out access
Ski into Hotel La Neige Higashi-kan, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of complimentary wireless Internet access and a coffee shop/café. All 25 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and electric kettles. Complimentary wireless Internet access and balconies or patios are standard, as are LCD TVs with satellite channels.
Hotel La Neige Higashi-kan offers 25 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Rooms open to balconies or patios. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
La Neige Higashi Kan Hakuba
Hotel La Neige Higashi-kan Hotel
Hotel La Neige Higashi-kan Hakuba
Hotel La Neige Higashi-kan Hotel Hakuba

Frequently asked questions

Can I cancel my reservation for free at Hotel La Neige Higashi-kan and receive a full refund?
Yes, Hotel La Neige Higashi-kan offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel La Neige Higashi-kan cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel La Neige Higashi-kan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel La Neige Higashi-kan?
Self-parking is free at this property.
What time is check-in at Hotel La Neige Higashi-kan?
Check-in is from 3 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel La Neige Higashi-kan?
Checkout is at 11 AM.
Does Hotel La Neige Higashi-kan provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel La Neige Higashi-kan located?
Located in the mountains, this Hakuba hotel offers ski-in/ski-out access within 1 mile (2 km) of Wadanonomori Church, Hakuba Valley Ski Area and Happo-one Adam Gondola. Hakuba Mini Train Park and Happo Information Center are also within 1 mile (2 km).
4.8
Exceptional
5 - Excellent
49
4 - Good
5
3 - Okay
1
2 - Poor
2
1 - Terrible
0

4.7/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have ever stayed in. Beautiful rooms, excellent service and the Restaurant provides a magnificent dining experience.
Stayed 7 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and excellent service
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at La Neige!
The staff at La Neige is absolutely fantastic! Miki took great care of us. We came very early in the season for the first few days the slopes were open. Although, we would have liked more snow, our stay was made perfect by the team at La Neige. They made the process of renting equipment, getting to the slopes, and even going on some sight seeing absolutely painless. Every night when we came in, they had chairs set up for us in the lobby with our shoes, a fire burning in the fireplace, and fresh popcorn and snacks for our hungry children. The cabin we stayed in was perfect for our family of five and the dining options were also great. We ate at the casual restaurant most nights, but enjoyed French one evening and we were equally pleased at both restaurants. The Gyodon and Shabu Shabu were family favorites. The breakfast with a cooked option and buffet satisfied everyone as well. We would definitely go back for another stay.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough space to write how happy we are with every single thing the staff did for us here. Talk about the golden standard. From the welcoming to the great mornings with breakfast, assisting us with making plans around the area to even keeping the beers stocked in the fridge. The bar has been set so high that I doubt we will ever find I place like this again. I believe I can speak for the both of us when I say this, Thank you from the bottom of our hearts for making this trip to Japan the best we have ever taken. We actually miss the staff as we really felt part of the family.
Stayed 3 nights in Oct 2019