Hakuba Gondola Hotel

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Overview of Hakuba Gondola Hotel

Hakuba Gondola Hotel

3.0 star property

3.3/5 Okay

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
4631-4 Hokujo, Hakuba, Nagano-ken, 399-9301

Explore the area

  • Popular LocationHappo-one Adam Gondola1 min walk
  • Popular LocationHakuba Mini Train Park4 min walk
  • Popular LocationHakuba Ski Jumping Stadium10 min walk

Choose dates to view prices

About this area


Located in Hakuba, Hakuba Gondola Hotel is in a walkable area with good shopping. The area's natural beauty can be seen at Chubu-Sangaku National Park and Myoko-Togakushi Renzan National Park, while Hakuba Mini Train Park and Hakuba Art Museum are cultural highlights. Spend some time exploring the area's activities, including ski lifts and skiing.

What's nearby

  • Happo-one Adam Gondola - 1 min walk
  • Hakuba Mini Train Park - 4 min walk
  • Hakuba Ski Jumping Stadium - 10 min walk
  • Happo Information Center - 10 min walk
  • Hakuba Olympic Museum - 12 min walk

Getting around

  • Hakuba Station - 7 min drive


  • Maeda - 6 min walk
  • Roots Cafe - 8 min walk
  • Ohyokkuri - 8 min walk
  • Izakaya Kaz - 14 min walk
  • The Rabbit Hole - 18 min walk

About this property

Hakuba Gondola Hotel

Ski-in/ski-out hotel with a ski shuttle
Ski into Hakuba Gondola Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access.
Hakuba Gondola Hotel offers 108 accommodations. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–8 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities


  • No lifts
  • Water dispenser

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski storage


  • Designated smoking areas

Room amenities


  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Towels

Similar properties

See similar properties



Check-in from 4 PM - 11:30 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Gondola Hotel
Hakuba Gondola
Hakuba Gondola Hotel Hotel
Hakuba Gondola Hotel Hakuba
Hakuba Gondola Hotel Hotel Hakuba

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 8 out of 26 reviews
5 - Excellent 31%
Rating 4 - Good. 7 out of 26 reviews
4 - Good 27%
Rating 3 - Okay. 2 out of 26 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 26 reviews
2 - Poor 15%
Rating 1 - Terrible. 5 out of 26 reviews
1 - Terrible 19%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Good budget option for not fuzzy travelers.
I chose this hotel as we were on a budget. Two nights during peak season would set me back around 150.000 yen. This hotel was below 60.000 yen for three nights which was the reason I reserved immediately without checking the reviews. Afterwards I started reading the reviews and then the worries started to grow... shared toilets, dirty, etc , were keywords which popped up in most reviews. When we arrived we were met by a polite Japanese person who checked us in. There is no parking, but next to the hotel is a snowfree parking for 1000 yen a night. The room was spacious and really nice and warm. It's a bit old, but nothing to complain about. We had a family room with toilet and shower and bath. The toilet and the bath unit are together so this was a little inconvenient for a family of 5...but certainly not 100.000 yen worth of inconvenience. We had a double bed for the parents which was comfortable, we had a bunk bed for two kids, but the upper bed was too noisy, so we took the mattress and put it on the ground. The third bed was a sleeping sofa which was not comfortable due to a hard part which splits the sofa/bed in the middle. But we were all dead tired, so we slept through all incomfort. In the morning we had a free breakfast with toast and jam, cereals and boiled eggs. The area is very nice and lively and it's really in front of happo gondola. My family are all boarders though so we drove to hakuba 47 which is a 10 minute drive. All in all, we had a great time, thanks!
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Overall, I had a great stay at the Hakuba Gondola Hotel. The room were clean, very comfortable, and The staff was amazing. I highly recommend this hotel for anyone visiting Hakuba.
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !! Convenient location for Ski in-Ski out and Dining
Stayed 2 nights in Dec 2021