Paul and his wife are lovely and breakfast is fine. The problem is the hotel is cold and people are getting sick. The coughing from both adjoining walls was really horrible. The problem is the central heating is broken (how long for?) and only heating is small split system reverse cycle air conditioners in each room and 2 portable gas heaters in dining and one in lounge. This is ok for spring or summer but not -10c Hakuba winter. Paul did bring me Kerosene portable heater (can run 3 hours only then danger) and an extra doona but I couldn't read in bed or lounge without outside clothes. If your young, fit, don't feel cold and getting cheap price stay here, otherwise make sure you book place with proper heating. In Hakuba you need it. We booked for 7 days and moved out after 2. No refund as was informed by owner contract is non refundable.
Pros: Paul is lovely person and provides transport whenever he can.
Cons: Please fix the central heating.