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Marillen Hotel

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In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi

Overview of Marillen Hotel

Marillen Hotel

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
4075 Hokujo, Hakuba, Nagano, 399-9301

Explore the area

  • Popular LocationHakuba Ski Jumping Stadium5 min walk
  • Popular LocationHappo-one Adam Gondola6 min walk
  • Popular LocationHakuba Mini Train Park9 min walk

Choose dates to view prices

About this area

Hakuba

Located in Hakuba, Marillen Hotel is in the mountains. Hakuba Valley Ski Area and Happo-one Adam Gondola are worth exploring if an activity is on the agenda. Make sure you don't miss outdoor adventures like mountain biking, skydiving and mountain climbing, or hop on a bike for hire nearby and take a self-guided tour around Hakuba.

What's nearby

  • Hakuba Ski Jumping Stadium - 5 min walk
  • Happo-one Adam Gondola - 6 min walk
  • Hakuba Olympic Museum - 7 min walk
  • Happo Information Center - 8 min walk
  • Hakuba Mini Train Park - 9 min walk

Getting around

  • Hakuba Station - 3 min drive

Restaurants

  • Maeda - 3 min walk
  • Ohyokkuri - 5 min walk
  • Unjaune - 6 min walk
  • Roots Cafe - 13 min walk
  • Hindi Momo - 13 min walk

About this property

Marillen Hotel

Slopeside hotel with downhill skiing
Ski into Marillen Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access. All 15 rooms boast deep soaking bathtubs, and offer free WiFi and fridges. Other amenities available to guests include hairdryers, safes and desks.
Marillen Hotel offers 15 forms of accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–9 AM
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • Downhill skiing

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Fridge

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for JPY 3000 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JPY 16900 per person (one way)
  • Crib (infant bed) fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 第H27 22−25号

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Marillen Hotel Hakuba
Marillen Hakuba
Marillen Hotel Hotel
Marillen Hotel Hakuba
Marillen Hotel Hotel Hakuba

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 8 out of 10 reviews
5 - Excellent 80%
Rating 4 - Good. 1 out of 10 reviews
4 - Good 10%
Rating 3 - Okay. 1 out of 10 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! We loved our stay so much that we are going to visit again at a time we can stay at this hotel! The rooms were clean and comfortable, the slopes were right at the doorstep with a ski school for kids and sledding too. Transportation was available to take us to dinner at other places. The restaurant on site was exceptional, the breakfast was so good each day and then we had dinner with live music and had the most wonderful night. Highly recommend!
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful, cozy, lovingly managed inn right on the slopes of Happo-One. Ski-in/ski-out access with a dry room to store gear in the basement. Fantastic German restaurant on the first floor, serves filling and delicious set breakfast daily that was included with our booking, and we had excellent dinners there two nights during our stay. Limited hours for lunch (disappointed they were closed for lunch on certain weekdays, but not sure if that is due to COVID or just their standard operations). The room we stayed in was large and comfortable, included a couch, and had a beautiful view of the slopes; it was much larger than other Japanese hotel rooms we have stayed in at similar price points. One of our favorite things about the room was the *actual* king size mattress, rather than 2 twins pushed together with a large sheet fitted over them (again, typical of other Japanese hotels we have stayed in). The one very minor complaint we had is the bathroom didn’t have a Japanese warmed toilet seat and bidet. Overall, there are so many features in this hotel that really make it a unique and welcoming place. The restaurant is decorated with the owner/manager’s personal family possessions from Germany, and the staff are genuinely friendly and invested in your experience. On a sunny afternoon after skiing, we sat out front on the benches and sipped draft beers while chatting with the manager and watching skiers pass by. This place is truly special and not your conventional hotel.
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cozy, delicious food, amazing location
Amazing breakfast and dinner at the hotel, amazing views of the mountain, and the location is perfect: you can honestly ski right to the hotel entrance from the Happo One slopes. The owners and staff are super friendly too.
Stayed 2 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We had a fantastic stay at Marillen! Truly a great place to stay while in Hakuba. Ski-in/out made it ultra convenient for the slopes, apres-ski drinks on the terrace every afternoon was great, and the food at Bernd's Keller was outstanding. Will absolutely be staying here again!
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, rustic, classic. A European chateau ski in/ski out. Large room, simple bathroom, heated equipment room for warm and toasty boots in the morning. Naoko and Bernd were outstanding and run this hotel like a small bed and breakfast with all the personal touches! By far, were it not for them, this would be an average hotel. Absolutely eat at the hotel restaurant for dinner at least one night - our family of four all chose different entrees and they were all outstanding!
Stayed 3 nights in Mar 2019