COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Rosen Heim HAKUBA

Photo gallery

Featured image
Desk, blackout curtains, free WiFi
Desk, blackout curtains, free WiFi
Desk, blackout curtains, free WiFi
Desk, blackout curtains, free WiFi

Overview of Rosen Heim HAKUBA

Rosen Heim HAKUBA

3 out of 5

4.4/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationHakuba Ski Jumping Stadium7 min walk
  • Popular LocationHappo-one Adam Gondola7 min walk
  • Popular LocationHakuba Mini Train Park11 min walk

Choose dates to view prices

About this area

Hakuba

Rosen Heim HAKUBA is located in Hakuba. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing.
Popular Location

What's nearby

  • Hakuba Ski Jumping Stadium - 7 min walk
  • Happo-one Adam Gondola - 7 min walk
  • Hakuba Olympic Museum - 8 min walk
  • Happo Information Center - 8 min walk
  • Hakuba Mini Train Park - 11 min walk

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • Maeda - 5 min walk
  • Ohyokkuri - 6 min walk
  • Unjaune - 8 min walk
  • Hindi Momo - 9 min walk
  • TacoTaco - 11 min walk

About this property

Rosen Heim HAKUBA

3-star hotel, walk to Hakuba Valley Ski Area
A restaurant, a bar/lounge and an outdoor tennis court are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a meeting room and laundry facilities. All 40 rooms feature thoughtful touches such as slippers and children's slippers, along with conveniences such as fridges and electric kettles. Free WiFi, flat-screen TVs and hairdryers are among the other amenities available to guests. Housekeeping is available once per stay.
Rosen Heim HAKUBA offers 40 forms of accommodation with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries, children's slippers and toothbrushes and toothpaste.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

2 hot tubs are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–8:30 AM: JPY 1300 for adults and JPY 800 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs
  • Bike rentals
  • Fishing
  • Horse riding/hire
  • Hot springs
  • Karaoke
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Children's slippers
  • Desk
  • Phone
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1300 for adults and JPY 800 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 12 out of 23 reviews
5 - Excellent 52%
Rating 4 - Good. 9 out of 23 reviews
4 - Good 39%
Rating 3 - Okay. 1 out of 23 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 23 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 23 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy hotel in Hakuba. Good breakfast included. As with most accomodation in Hakuba, expect tiny rooms and tiny bathrooms, as well as being quite dated. However only a 5 minute walk to the Nakiyama lift and a 10 minute walk to the Gondola this hotel is a good deal and won’t disappoint
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location facilities and services they provide.
Stayed 4 nights in Feb 2020

5/5 Excellent

Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and very close to the chair lifts. Staff could not do enough for you
Stayed 8 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Rosen Heim Review
The service, especially from Aki, was wonderful, although I was surprised that the room was only made every two days. I was also disappointed on the last day that they wouldn’t take us to the train station (as it says in the hotel terms) before 8am, whilst we had a 7.46am train to catch. Whilst a taxi was booked (at a cost to us), it didn’t turn up until the train was about to depart, so we had to get a bus at a cost of $90 which I was disappointed with.
Stayed 5 nights in Jan 2020