Lotte Arai Resort

Photo gallery for Lotte Arai Resort

Primary image
Indoor pool, seasonal outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Flat-screen TV
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Lotte Arai Resort

Lotte Arai Resort

3.5 star property

4.1/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
1966 Ryozenji, Myoko, Niigata, 944-0062

Explore the area

  • Popular LocationMyoko Sunshine Land16 min drive
  • Popular LocationSeki Onsen Ski Resort31 min drive
  • Popular LocationCharmant Hiuchi Snow Resort62 min drive

Choose dates to view prices

About this area

Myoko

Located in Myoko, Lotte Arai Resort is in the suburbs and near a train station. The Japanease Memorial Museum of Skiing and Kobayashi Kokei Memorial Museum are cultural highlights, and some of the area's landmarks include Official Residence of Past Division Leader and Jokoji Temple. Travelling with kids? Consider Myoko Sunshine Land and Lake Nojiri Naumann Elephant Museum. Spend some time exploring the area's activities, including skiing, ski runs and ski lifts.
Visit our Myoko travel guideOpens in a new window
Map

What's nearby

  • Myoko Sunshine Land - 16 min drive
  • Seki Onsen Ski Resort - 31 min drive
  • Akakura Onsen Ski Area - 52 min drive
  • Akakan Ski Area - 52 min drive
  • Charmant Hiuchi Snow Resort - 62 min drive

Getting around

  • Naoetsu Station - 32 min drive
  • Niigata (KIJ) - 113 min drive

Restaurants

  • 麺屋 吉祥 - 8 min drive
  • 清里軽食店 - 10 min drive
  • きときと寿司 あらい道の駅店 - 19 min drive

About this property

Lotte Arai Resort

Family-friendly ski hotel with an attached winery
Spend your day on the slopes, and return to Lotte Arai Resort to take a dip in an indoor pool and relax in a sauna. All 257 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Fridges and minibars are standard, as are flat-screen TVs with cable channels.
Lotte Arai Resort offers 257 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3080 for adults and JPY 1870 for children
  • 2 restaurants and 3 coffee shops
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Downhill skiing
  • Hot springs
  • Indoor pool
  • Karaoke
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snow tubing
  • Snowboarding
  • On-site winery
  • Ziplining

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Skiing lessons
  • Ski passes
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • Hot springs
  • Hot springs open from 6:30 AM to 11:00 PM
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

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Free WiFi
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Business-friendly
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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: JPY 3080 for adults and JPY 1870 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 10:00 AM to 10:00 PM
Hot springs access available from 6:30 AM to 11:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
LOTTE ARAI RESORT Hotel
LOTTE ARAI RESORT Myoko
LOTTE ARAI RESORT Hotel Myoko

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 64 out of 157 reviews
5 - Excellent 41%
Rating 4 - Good. 54 out of 157 reviews
4 - Good 34%
Rating 3 - Okay. 26 out of 157 reviews
3 - Okay 17%
Rating 2 - Poor. 11 out of 157 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 157 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice except for breakfast which was nasty like McDonald's.
Stayed 1 night in May 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

5/5 Excellent

Stayed 2 nights in Oct 2021

4/5 Good

Stayed 3 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for a short short ski trip
not very convenient to go out to town, town also has nothing much. shops and restaurants closed very early. So basically you are stuck in the hotel which doesn't have a lot of restaurants to choose from. Sushi counter has only a few seats available. korean restaurant and buffet is nice. so stay there for about 3 nights is enough
Stayed 3 nights in Jan 2020