Search Palaces in Hawaii Island

"Nice staffs, wonderful views, outdoor parking, prepped the food for guest when under heavy rain."

"Parking was sold out upon checking in right at 4pm? As a single woman traveling alone, the only option was parking across the street in another hotel's lot. Not a great look. This place had halfway decent looking pics online, but it is a rehab of a crappy old hotel that didnt update the HVAC, plumbing, thin walls, and stinky elevator. "

"It was great over all though what could be more benificial is the wifi / internet for the guest needs to be greatly improved while you are at the hotel."

"N/A"

"Nice property, our go to anytime we stay on the Big Island. It's in a great location near Kona, the airport, and a lot of activities. There are a lot of things to do at the property as well, including a pool, volleyball courts, grills, etc. The room is very spacious. It has a full sized kitchen, washer/dryer, dining room, and living room. It also has nice sized rooms and bathrooms."

"Beautiful location, easy walk and drive to multiple good bars and restaurants. Private beach was so convenient and I loved having the laundry service. "

"We had vacation plans change as storms on the island and at home changed our travel. IHG was available at very reasonable room rates. We were warmly welcomed and had great interactions with all staff members from the front desk to cleaners. The breakfast was good with nice options. The pool was refreshing and the hot tub was excellent! Our room was quiet, comfortable and clean. It was a very good stay—especially given the circumstances!"

"I found it quite noisy as you could hear people talking, top floors, tv’s."

"The front desk overcharged me when checking out and was super rude when sorting it out. I confirmed every single expense and credit one by one, did the exact calculation right in front of the lady, and the lady kept saying my calculation was wrong. Finally, someone else came to help and sorted it out. NO APOLOGIES at all the entire process. She made me feel it was my mistake not theirs. Front desk assistant should at least graduate from elementary school to do simple math. The elevator close to parking lot was very stinky. Room was with carpet so smelt wet during rainy weather. Will never come back again to this property! So disappointing."