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"Every thing was quaint. No hvac was kinda a problem. But it became moot when ambiance of open windows ect. Two properties next two it were downtrodden. In room coffee not so good beautiful little place better then two star ratting"

"The room was clean and the staff was helpful. The location is great. I recommend this hotel to everyone. "

"The property was in a quiet location just south of Kona downtown. Within 1.5 miles of Kona downtown and multiple eating options. We did not enjoy the parking! Depending on where you parked in the same parking lot (under the Blue signs or under the Black signs ) you either had 90 minutes free with validation of parking at a restaurant or a 50% off QRS Code which was $7.49 for 1 hour at a restaurant with the 50% QRS Code! Ridiculous! Because of Parking alone, it is most likely our LAST trip to Kona and the Big Island!!!! "

"Clean but dated room. Staff was excellent. Live music was nice. "

"The staff was very helpful and friendly. "

"Excellent service and staff"

"What an amazing property but even more importantly what a superamazing staff!! Ryan deserves all the credit. Her quick thinking kindness solved our issue so elegantly. This is indeed a VIP in all the senses. The fact that she is so likeablle made it even better!! Isiah from in room dining was great and easy to talk to. Chayan on check in made us feel like ohana! Greg upon check out conitnued to make us feel wanted and loved. Overall, a lovely property and a great experience but once again Ryan deserves the biggest mahalo nui loa!! Thank you four seasons Aloha and malama till we see you again"

"Everything was perfect. Thank you!"

"Great staff"