Chalet Kilauea

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Premium bedding, individually decorated, cots/infant beds, free WiFi
Premium bedding, individually decorated, cots/infant beds, free WiFi
Premium bedding, individually decorated, cots/infant beds, free WiFi
Premium bedding, individually decorated, cots/infant beds, free WiFi

Overview of Chalet Kilauea

Chalet Kilauea

2.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
19-4178 Wright Road, Volcano, HI, 96785

Explore the area

  • Popular LocationCooper Center12 min walk
  • Popular LocationVolcano Garden Arts3 min drive
  • Popular LocationKīlauea Visitor Center6 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)45 min drive

Choose dates to view prices

About this area

Volcano

Located in Volcano, Chalet Kilauea is in a rural area. The area's natural beauty can be seen at Hawaii Volcanoes National Park and Kilauea. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails.

What's nearby

  • Cooper Center - 12 min walk
  • Volcano Garden Arts - 3 min drive
  • Kīlauea Visitor Center - 6 min drive
  • Volcano Art Center and Gallery - 7 min drive
  • Volcano House - 7 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 45 min drive

Restaurants

  • Rainbow Moon Bakery - 18 min walk
  • Kilauea Lodge - 18 min walk
  • Lava Rock Cafe - 3 min drive
  • Cafe Ono - 3 min drive
  • Ohelo Cafe - 3 min drive

About this property

Chalet Kilauea

Hotel in Volcano with free parking
Along with concierge services, this smoke-free hotel has a garden and a picnic area. Free WiFi in public areas and free self parking are also provided. All rooms are individually decorated and offer free WiFi and portable fans. Other amenities available to guests include premium bedding, hairdryers and showers. Housekeeping is available on request.
Chalet Kilauea offers 5 forms of accommodation with a hairdryer and free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Housekeeping (on request)

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

More

  • Individually decorated

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

Access methods

Key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for USD 15.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 133-620-1216-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 19-364019; 19-364025

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chalet Kilauea
Chalet Kilauea Chalet Kilauea Collection
Chalet Kilauea Chalet Kilauea Collection Inn
Chalet Kilauea Chalet Kilauea Collection Inn Volcano
Chalet Kilauea Chalet Kilauea Collection Volcano
Chalet Kilauea Collection
Kilauea Chalet
Kilauea Hospitality Group Inn Volcano
Kilauea Hospitality Group Inn
Kilauea Hospitality Group Volcano
Kilauea Hospitality Group
Kilauea Hospitality Group Hotel Volcano
Kilauea Hospitality Group Hotel
Chalet Kilauea The Chalet Kilauea Collection
Chalet Kilauea Hotel
Chalet Kilauea Volcano
Kilauea Hospitality Group
Chalet Kilauea Hotel Volcano

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 155 out of 425 reviews
5 - Excellent 36%
Rating 4 - Good. 169 out of 425 reviews
4 - Good 40%
Rating 3 - Okay. 72 out of 425 reviews
3 - Okay 17%
Rating 2 - Poor. 13 out of 425 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 425 reviews
1 - Terrible 4%

4.2/5

Cleanliness

3.9/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This probably is poorly kept and dirty. I was shocked to see insects everywhere, dirty walls and carpet, and damaged furniture and bed with exposed staples. Staying here may leave you with an infection of some sort.
Stayed 6 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quiet and clean.
Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture in the listing is not where i was sent. Turns out to be a 2 star hotel. Never saw a face and no one picks up the phone.
Stayed 5 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing night in the middle of Volcano. The room was comfortable and clean as well as the bathroom. The check in and out was easy to do it, they give you all the instructions before arriving. I’ll recommend this place. Keep it up!
Stayed 1 night in Sep 2021