Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

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3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
View from room

Overview of Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738

Explore the area

  • Popular LocationWaikōloa Beach11 min walk
  • Popular LocationMauna Kea Beach18 min drive
  • AirportKailua-Kona, HI (KOA-Kona Intl.)27 min drive
  • Popular LocationBig Island Country Club32 min drive

Choose dates to view prices

About this area

Waikoloa

Located in Waikoloa, Hilton Grand Vacations Club Ocean Tower Waikoloa Village is near the beach. The area's natural beauty can be seen at Hapuna Beach State Park and Mauna Kea Beach.

What's nearby

  • Waikōloa Beach - 11 min walk
  • Kings Shops - 16 min walk
  • Genesis Gallery - 16 min walk
  • Mauna Kea Beach - 18 min drive
  • Big Island Country Club - 32 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 27 min drive

Restaurants

  • Tropics Ale House - 8 min walk
  • Legends of Hawaii Luau - 8 min walk
  • Hawaii Calls Restaurant - 17 min walk
  • Island Fish & Chips - 17 min walk
  • Roy's - 17 min walk

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4-star hotel with 6 restaurants and 3 outdoor pools
This smoke-free hotel features 6 restaurants, 3 outdoor pools and a full-service spa. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 78 individually decorated rooms feature room service and balconies or patios. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and video game consoles. Weekly housekeeping is available.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 78 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kohala Spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Parking and public transport

  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10:00 AM: USD 15-35 for adults and USD 17-19 for children
  • 6 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness centre
  • Full-service spa
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 3 outdoor pools
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Video game console

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.98 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Phone calls
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, and USD 17 and USD 19 for children (approximately)
  • Self-parking fee: USD 39 per day (in/out privileges)
  • Valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Hotel

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 158 out of 496 reviews
5 - Excellent 32%
Rating 4 - Good. 113 out of 496 reviews
4 - Good 23%
Rating 3 - Okay. 97 out of 496 reviews
3 - Okay 20%
Rating 2 - Poor. 73 out of 496 reviews
2 - Poor 15%
Rating 1 - Terrible. 55 out of 496 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful place to stay. The service was great and the people were very friendly.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean place!
Stayed 9 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all of the Amazing views throughout the property. I think the rooms needs updating. Overall Great Stay
Stayed 4 nights in May 2022

3/5 Okay

Travelled with partner
We decided to splurge on the Hilton because of the 65 acre property. Our first trip in post covid times. The property is great if you like to walk. We averaged 10 miles a day on our pedometer walking the property, to and from the shopping centers, parking lot, etc. There is a tram, and boats that you can take to certain main areas but you spend a lot of time waiting for them and often it is quicker to just walk along the path, stairs and hallways. We stayed in the Ocean Tower with a partial ocean view. Very partial, we mostly had a view of the golf course from the balcony. The section we were in was extremely dated and worn. From the furniture, carpet, tile to the counters, bathroom, and even the bamboo trays the hold soap, and tissue needed replacing. On top of that the most important thing in a hotel room is the ability to get a good night sleep, and the bed was very uncomfortable. In prior resort stays water was always provided daily with housekeeping services. This was not the case at the Hilton. We understood about the housekeeping and were fine with not having that, but water would have been nice. Also, every few days fresh towels should automatically be sent to rooms. The Hilton charges a very high daily resort fee and parking fee. The feeling: Ripped off. Food/drink options were only open PT and very expensive. Felt gouged for basic quality. Staff was almost always friendly. Stop here only to see the property, sit by the ocean for awhile. Then leave.
Stayed 5 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 6 nights in May 2022