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Hilton Waikoloa Village

Photo gallery

Featured image
3 outdoor pools
Water slide
3 outdoor pools
Balcony

Overview of Hilton Waikoloa Village

Hilton Waikoloa Village

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationWaikōloa Beach10 min walk
  • Popular LocationGenesis Gallery16 min walk
  • Popular LocationWaikoloa Beach Golf Course18 min walk
  • AirportKailua-Kona, HI (KOA-Kona Intl.)29 min drive

Choose dates to view prices

About this area

Waikoloa

Hilton Waikoloa Village is located on a private beach and in an area with good shopping. The area's natural beauty can be seen at Hapuna Beach State Park and Mauna Kea Beach. Travelling with kids? Consider Dolphin Quest and Great 4-D Movie Ride. With scuba diving, windsurfing and sailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Dolphin Quest - 7 min walk
  • Waikōloa Beach - 10 min walk
  • Kings Shops - 15 min walk
  • Genesis Gallery - 16 min walk
  • Waikoloa Beach Golf Course - 18 min walk

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 29 min drive

Restaurants

  • Tropics Ale House - 7 min walk
  • Legends of Hawaii Luau - 7 min walk
  • Kamuela Provision Company - 12 min walk
  • Island Fish & Chips - 16 min walk
  • Hawaii Calls Restaurant - 16 min walk

About this property

Hilton Waikoloa Village

4-star resort with pools, private beach and full-service spa
Catch some rays on Hilton Waikoloa Village's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 13 restaurants. All 647 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include lanais, MP3 docking stations and DVD players.
Hilton Waikoloa Village offers 647 forms of accommodation with MP3 docking stations and DVD players. Rooms open to lanais. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Waikoloa resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kohala Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 49 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: USD 40.00 for adults and USD 20.00 for children
  • 13 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 4 bars/lounges
  • Room service available

Things to do

  • 3 outdoor pools
  • 3 hot tubs
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Kayaking
  • Motorised watercraft
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 51.74 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 40.00 for adults and USD 20.00 for children (approximately)
  • Self-parking fee: USD 49 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 418 out of 961 reviews
5 - Excellent 43%
Rating 4 - Good. 300 out of 961 reviews
4 - Good 31%
Rating 3 - Okay. 122 out of 961 reviews
3 - Okay 13%
Rating 2 - Poor. 82 out of 961 reviews
2 - Poor 9%
Rating 1 - Terrible. 39 out of 961 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Over crowded and unclean.
Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel amenities
Stayed 4 nights in May 2019

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
The overall size of the property is very nice, the landscaping, the lagoon, the dolphin encounter, the large swimming pool, We were in the Palace Tower, which offer large rooms but small bath rooms. However, the overall status of the property is getting old and has got already some renovations but need more. Especially the lobby is quit disappointing and also there is no real big bar, no real night life/entertainment offered (beside the Luau if you are able to get tickets)\, but that is only for one evening. Beside that I was expecting that all fees and taxes were already included in my booking but it was not, still daily occupancy taxes and other fees are added to your bill beside the resort fee each day. Overall prices of the restaurants are in general high to very high. Pizza at the Italian restaurant is $60. Note all prices in Hawaii especially in tourist resort surroundings are high. During my stay no rental cars were available and went to $600 a day(!). So definitely demand & supply. Hawaii is great, lots to do, but you can also do this in other areas of the world. Overall good hotel, nice amenities, nice grounds, large rooms but some elements are disappointing, like size bathroom, overall entertainment, status of Hotel complex and you have to be aware that everything is pricy.
Stayed 7 nights in Jun 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We stayed here for 6 nights for our Baby Moon. It was our first time staying at a "mega resort" type property. The photos online really sold me, and we caught a decent rate of $311/night for our trip. I would say this was a great value for the amenities offered. There was an additional $45/day resort fee, and no free overnight parking options on the property, I think it was around $40/night to self park. Rooms are in 3 separate towers to stay in. An a/c tram will shuttle you across the property. You can also walk along a covered walkway filled with art between the buildings, but I recommend crossing the tram tracks and walking the coastal property grounds to get to your destinations. Improvements or things to note: - Palace tower atrium is home to many loud birds most vocal 3am-6am. If you are staying in palace tower request ear pugs at check in. I think they should be in the rooms already, our first night we barely got any sleep - but slept fine after we got ear plugs the next day. - Really read the 2 page, double sided resort info print out they give you as not everything is covered upon checkin. We didn't know there was ice, microwaves, or water filling station on property until days into our trip as we didn't read it right away. Tips: Take advantage of all the activities and classes you can to make use of the resort fee - which was very reasonable given all the offerings IMO. -Ukelele lessons -Bracelette making class
Stayed 6 nights in Jun 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities
Middle of nowhere. Unless you have your own transportation, Waikoloa Village is not the right location. South of airport would be better.
Stayed 7 nights in May 2021