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"The property was very clean and staff were very helpful guiding you to exactly what you need."

"Our favorite place to stay in Japan!"

"a cozy and nice.hotel to stay"

"Wonderful stay in a nice room with bath on deck. Food was enjoyable"

"The staff was very nice and helpful and the place was beautiful. Would recommend buying mosquito repellent in advance as the outside was swarming"

"Hotel and property was beautiful. The room was spacious with a lot of amenities the bed was a little firm, but that's a personal preference overall very friendly and an excellent choice"

"We loved our stay. It was one of the highlights of our trip to Japan."

"Fantastic stay!"

"The best Ryokan in Hakone."

"Great location"

"Beautiful location"

"The hotel was just magical, from start to finish we loved every minute of HAKONE Setsugetsuka, especially the private Onsen. We also used the bath in our room which was fabulous. Highly recommend this hotel wish is right next to the train station so great if you don't want to walk to far."

"The place is amazing great breakfast and dinner and the amenities and activities are great"

"Fantastic spot for a cozy stay with very pleasant and helpful staff. We enjoyed our stay and onsen time."

"Excellent amenities and lovely breakfast spread. Location is close to station, restaurants and Gora park"

"Love this place, so beautiful, Japanese style."

"Great Hotel, and outdoor private hot bath"

"Room had great view Amenities and staff excellent"

"Beautiful grounds, attentive staff, exceptional food. We had a wonderful ryokan experience."

"Beautiful traditional Japanese hotel."