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Hotel Indigo Hakone Gora, an IHG Hotel

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

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Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Hakone Gora, an IHG Hotel

Hotel Indigo Hakone Gora, an IHG Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa

Explore the area

  • Popular LocationHakone Open Air Museum16 min walk
  • Popular LocationAtami Sun Beach28 min drive
  • Popular LocationFuji Speedway30 min drive

Choose dates to view prices

About this area

Hakone

Hotel Indigo Hakone Gora, an IHG Hotel is located in Gora, a neighbourhood in Hakone, and is in the historical district and on a river. Hakone Shrine and Odawara Castle are notable landmarks, and travellers looking to shop may want to visit Gotemba Premium Outlets. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby.

What's nearby

  • Miyagino Hayakawa Breakwater Cherry Blossoms - 7 min walk
  • Hakone Gora Park - 11 min walk
  • Hakone Open Air Museum - 16 min walk
  • Atami Sun Beach - 28 min drive
  • Fuji Speedway - 30 min drive

Restaurants

  • Tamura Ginkatsu-Tei - 6 min walk
  • Yamahiko Sushi - 9 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 11 min walk
  • Itoh Dining By Nobu - 12 min walk
  • Gyoza center - 13 min walk

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

Clothing-optional Hakone hotel in Gora, near Hakone Kowakien Yunessun
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site. All 98 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy spring water baths, and other standard amenities include sitting areas, minibars and flat-screen TVs.
Hotel Indigo Hakone Gora, an IHG Hotel offers 98 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters. A pillow menu is available. 50-inch Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 25+ Mbps

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 3730-3730 for adults and JPY 1865-1865 for children
  • 1 restaurant
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Hot springs
  • Spa services

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Hot springs
  • Hot springs open from 6:00 AM to 10:00 PM
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Chef
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3730 and JPY 3730 for adults, and JPY 1865 and JPY 1865 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Clothing is optional at this property
Guests must transfer via shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Hot springs access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child aged 12 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 38 out of 61 reviews
5 - Excellent 62%
Rating 4 - Good. 19 out of 61 reviews
4 - Good 31%
Rating 3 - Okay. 2 out of 61 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 61 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 61 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 2 nights in Nov 2021

4/5 Good

Stayed 1 night in Aug 2021

4/5 Good

Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private in-room spa was convenient. It was really close to a 7-11 and a good pizza place, Tabiya's.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021