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"Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay."

"細かいところにも気配りがあり、食事も大変美味しく満足です。 東京から近くので、また予約したいと思います。"

"Excellent food and service "

"The hotel is up a steep sloping street and in a quiet area. It has a traditional feel and the cafe is really nice and the hot springs, however there is no view, unless you pay for the private baths upstairs. The whole place could use a bit of a facelift, but more of an issue was the lack of service and the quality of the food, particularly dinner. We arrived too late for the 6:30 seating and was given the 7:00 p.m. seating. Clearly the appetizer box had been sitting out for a long time and...

"The room is contemporary and well equipped. The onsen in the room is fabulous"

"Wonderful stay in this beautiful ryokan with private hot spring bath and a breakfast and dinner that would put Michelin starred restaurants to shame. Everyone was so friendly and the owner popped us in her car unexpectedly to see her favorite cherry blossoms at night. The room was extremely comfortable and well equipped. We loved it!"

"The service is perfect, the room is very clean and cozy and the meals were nicely arranged!!! Highly recommend this hotel if you are planning a trip to Hakone."

"Staff was super nice "

"No attendant at the check-in, no staff in the hotel thru out my stay. You have to call their sister hotel and ask the staff to walk over for check in, then you are on your own. "

"Traditional high end old school ryokan. "

"広々とした部屋でくつろげました。 食事も夕・朝ともに美味しくて満足です。特にご飯が美味しくた食べ過ぎてしまいました。 お風呂は6階と1階にあり、とてもよく温まる温泉でした。"

"Excellent hotel. "

"Beautiful property with amazing traditional Japenese meals. The onsen was an incredibly peaceful experience and the staff were all incredibly helpful."

"Wonderful experience. The room was exceptional and very clean. The view of the ocean added to the peacefulness we experienced during our stay. "

"Fine hotel. Rooms are fine, no complaints."

"Spa was excellent beautiful hotel!"

"We arrived late and the staff were very understanding. Private onsen also wonderful. "

"Very clean hotel and reach buffet"

"The entire hotel is phenomenal. The room was literally the best room we have every stayed in. "

"Beautiful location and very relaxing with a lovely onsen and good restaurant"