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Reviews

4.4 / 5Excellent
310 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hakone Kowakien Yunessun
    2 min walk
  • Popular Location
    Okada Museum of Art
    3 min walk
  • Restaurant
    Italian Restaurant
    1 min walk
  • Restaurant
    箱根ホテル小涌園 ラウンジ アゼリア
    3 min walk

Choose dates to view prices

Book online or call:

1800 809 285
  • Executive Suite with Open-air Onsen Bath (Dinner at 6pm)

    Room Amenities

    • Sleeps 6
    More details
  • Superior with Open-air Onsen Bath (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • Maisonette Deluxe with Open-air Onsen Bath (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • Japanese Executive Suite with Open Air Onsen Bath, Yunessan 1dat Ticket ( Dinner at 6PM)

    Room Amenities

    • Sleeps 6
    More details
  • Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket (Dinner at 6PM)

    Room Amenities

    • Sleeps 4
    More details
  • Maisonette Deluxe with Open-air Onsen Bath Yunessan 1day Ticket (Dinner at 6PM)

    Room Amenities

    • Sleeps 4
    More details
  • Superior with Open-air Onsen Bath (Breakfast plan)

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room with Open-Air Bath with Teppan Yaki Dinner (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room with Open-Air Bath with Beef Shabu-Shabu dinner (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room with Open-Air Bath with Japanese Style Kaiseki Dinner (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • [Limited Time Offer] Superior Room with Open-Air Bath (Breakfast plan)

    Room Amenities

    • Sleeps 4
    More details
  • [Limited Time Offer] Superior Room with Open-Air Bath (Dinner at 6pm)

    Room Amenities

    • Sleeps 4
    More details
  • Limited Offer-Superior with Open-Air Onsen Bath, Hakone Open-air museum 1day Ticket (Breakfast plan)

    Room Amenities

    • Sleeps 4
    More details
  • Limited Offer-Superior with Open-Air Onsen Bath (Breakfast plan)

    Room Amenities

    • Sleeps 4
    More details

About this area

Hakone

Hakone Kowakien TEN-YU is located in Hakone. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Hakone Kowakien Yunessun and Mishima Sky Walk are not to be missed.

Popular Location

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk
  • Okada Museum of Art - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Hakone Gora Park - 3 min drive
  • Ōwakudani - 4 min drive

Getting around

  • Hakone Gora Station - 2 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 124 min drive

Restaurants

  • Geihinkan(Steak) — 1 min walk
  • Kihinkan(sobakaiseki) — 1 min walk
  • Italian Restaurant - 1 min walk
  • 箱根ホテル小涌園 ラウンジ アゼリア - 3 min walk
  • Hakone Kappei - 15 min walk

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan, walk to Hakone Kowakien Yunessun
This ryokan features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and multilingual staff. All 150 rooms boast spring water baths, and offer free WiFi and furnished balconies. Fridges and separate bathtubs and showers are standard, as are LCD TVs with digital channels.
Hakone Kowakien TEN-YU offers 150 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. 50-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a spring water bath, complimentary slippers and a bidet.
This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Breakfast available for a fee
1 restaurant
1 bar

Things to do

Hot springs

Family friendly

Fridge

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Turndown service

Languages spoken

Chinese
English
Japanese
Korean

Outdoors

Garden
Terrace

Spa

Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Designated smoking areas

Room amenities

Bedroom

Blackout drapes/curtains
Climate control (air conditioning)
Climate control (heating)
Linens

Bathroom

Bathroom (partially open)
Bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Spring water bathtub
Towels

Entertainment

50-inch LCD TV
digital channels

Food and drink

Free bottled water
Fridge

Outdoor space

Furnished balcony

More

Desk
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

  • Guests booked in Half Board rates must check-in by 7.30 PM to receive dinner, served at 8 PM. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. For more details, please contact the property using the number provided on the booking confirmation email.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We should mention

One child aged 2 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for a complimentary breakfast. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Hakone Kowakien TEN-YU Inn
  • Kowakien TEN-YU Inn
  • Kowakien TEN-YU
4.4

Excellent

5 - Excellent
189
4 - Good
82
3 - Okay
20
2 - Mediocre
13
1 - Poor
6
4.7
Cleanliness
4.4
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were had a wonderful stayed in. They served us delicious Japanese dinner and buffet breakfast. The most amazing moment was enjoying the outdoor onsen.

Stayed 2 nights in Dec. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It’s a new property so it’s very clean and well maintained. Location is beautiful nestled in the mountains. Would recommend this highly.

    Stayed 1 night in Nov. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We had dinner at the bar and lounge and H. Yakahashi could not have been more accommodating and helpful. Two people in our group did not eat fish or meat and he patiently answered all of our questions and checked with the kitchen as needed to ensure our meal met all dietary restrictions. We were really appreciative of him and he made our experience that much better.

      Stayed 1 night in Nov. 2019

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