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Featured image
LED TV, fireplace
View from Room
Free minibar items, in-room safe, desk, laptop workspace
View from Room

Guest reviews

4.2 out of 5 Very good
482 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Bar
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHakone Karakuri Museum2 min walk
Popular LocationHakone Ekiden Museum3 min walk
Popular LocationHakone Sekisho3 min walk

Choose dates to view prices

  • Superior Twin Room, Non Smoking (2~3 Floor)

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Lake view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsSuperior Twin Room, Non Smoking (2~3 Floor)
  • Junior Suite, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 55 sq m
    • Lake view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsJunior Suite, Non Smoking
  • Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 82 sq m
    • Lake view
    • Sleeps 2
    • 2 Double Beds
    More detailsSuite, Non Smoking
  • Superior Twin Room, Non Smoking (4F)

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • Lake view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsSuperior Twin Room, Non Smoking (4F)
  • Japanese style room 88㎡ Non smoking

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • Lake view
    • Sleeps 8
    • 3 Single Futons
    More detailsJapanese style room 88㎡ Non smoking
  • Moderate twin room

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Partial lake view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsModerate twin room
  • Double Room, Non Smoking, Lake View

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsDouble Room, Non Smoking, Lake View

About this area

Hakone

Located in Hakone, Hakone Hotel is on a lake. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Mishima Sky Walk and Museum of the Little Prince are not to be missed. Take the opportunity to explore the area for water adventures such as kayaking.
View map
Popular Location

What's nearby

  • Hakone Karakuri Museum - 2 min walk
  • Hakone Ekiden Museum - 3 min walk
  • Hakone Sekisho - 3 min walk
  • Hakone Checkpoint Museum - 5 min walk
  • Onshi Hakone Koen Park - 6 min walk

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Gora Station - 10 min drive
  • Tokyo (HND-Haneda) - 80 min drive

Restaurants

  • Shinsho Soba - 17 min walk
  • Bakery & Table - 18 min walk
  • Amazake Chaya Tea House - 4 min drive
  • Hakone Suishoen - 8 min drive
  • Hakone Kappei - 9 min drive

About this property

Hakone Hotel

4-star Lakefront hotel near Hakone Shrine
2 restaurants, a bar/lounge and a meeting room are available at this hotel. WiFi in public areas is free. Additionally, free newspapers and a garden are on-site. All 49 rooms boast fireplaces, and offer free WiFi and LED TVs. Fridges, minibars (stocked with some free items) and hairdryers are among the other amenities available to guests.
Hakone Hotel offers 49 forms of air-conditioned accommodation with fireplaces and minibars (stocked with some free items). LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Hakone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2750 per person
  • 2 restaurants
  • 1 bar

Things to do

  • Bike rentals
  • Hot springs

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Garden

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM to midnight

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV

Food and drink

  • Free minibar (some items)
  • Fridge

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
The property is closed between 19 April and 30 June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2750 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

Can I cancel my reservation for free at Hakone Hotel and receive a full refund?
Yes, Hakone Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hakone Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hakone Hotel?
Limited spots are available.
What time is check-in at Hakone Hotel?
Check-in is from 3 PM to 11 PM.
What time is check-out at Hakone Hotel?
Checkout is at 11 AM.
Where is Hakone Hotel located?
Situated on a lake, this hotel is 0.1 mi (0.2 km) from Hakone Karakuri Museum and within 3 miles (5 km) of Hakone Shrine and Lake Ashi. Hakone Ekiden Museum and Hakone Sekisho are also within 5 minutes.
4.2
Very good
5 - Excellent
213
4 - Good
193
3 - Okay
61
2 - Poor
12
1 - Terrible
3

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and warm hotel staff
Staff were very helpful with our baggage when we arrived and even as we depart. They are helpful in providing information around the area. The room was a little too warm in the afternoon and there wasn't a faster way to cool it down, but it encouraged us to proceed with our outdoor plans quickly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve done this before
Amazing
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I was back
Fabulous 4th floor room. Perfect view of Mt Fuji. Very large by Japanese standards. Great onsen. Wonderful facilities wish I was there again
Stayed 2 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel but very hard to get to.
Stayed 2 nights in Nov 2019

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