Yamagaso

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In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished

Overview of Yamagaso

Yamagaso

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
592 Yumoto, Hakone, Kanagawa-ken, 250-0311

Explore the area

  • Popular LocationSounji Temple8 min walk
  • Popular LocationHakone Open Air Museum12 min drive
  • Popular LocationHiryu Falls14 min drive

Choose dates to view prices

About this area

Hakone

Yamagaso is located in Yumoto, a neighbourhood in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and if an activity is on the agenda, check out Hakone Kowakien Yunessun. Mishima Sky Walk and Hakone Toy Museum are also worth visiting.

What's nearby

  • Sounji Temple - 8 min walk
  • Odawara Fishing Port - 10 min drive
  • Hakone Open Air Museum - 12 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Hiryu Falls - 14 min drive

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Tokyo (NRT-Narita Intl.) - 113 min drive

Restaurants

  • Tenseien - 3 min walk
  • Hatsuhana Soba Honten - 5 min walk
  • Sagamiya - 11 min walk
  • Sagamiya - 11 min walk
  • Tomoei - 5 min drive

About this property

Yamagaso

3.5-star Hakone ryokan in Yumoto with full-service spa
This ryokan features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance and multilingual staff are on-site. All rooms are individually decorated and offer in-room massages and safes. Upscale amenities include private spa tubs and fireplaces, and guests can also appreciate conveniences such as fridges and coffee makers.
Yamagaso offers 5 forms of air-conditioned accommodation with private hot tubs and fireplaces. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a separate bath and shower, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, Gespa. Services include massages. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 2:00 AM.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Outdoors

  • Garden

Spa

  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to 2:00 AM
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Fireplace
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Private hot tub
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Guests can access their accommodation through a private entrance
For more details, please contact the property using the information on the booking confirmation
Guests who book in half board rate plans must check-in by 7:30 PM to receive dinner. No refunds will be issued for unused portion of offer.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Yamagaso
Yamagaso Hakone
Yamagaso Inn
Yamagaso Inn Hakone
Yamagaso Ryokan
Yamagaso Hakone
Yamagaso Ryokan Hakone

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 61 out of 94 reviews
5 - Excellent 65%
Rating 4 - Good. 19 out of 94 reviews
4 - Good 20%
Rating 3 - Okay. 12 out of 94 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 94 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 94 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Delightful hostess who was very welcoming. Excellent onsen facilities.
Stayed 1 night in Jul 2019

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't go, find a better deal in surrounding hotels
We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.
Stayed 1 night in Jul 2019