Search Ryokan in Xpu-Ha

"Staff were very attentive and polite! Room service was excellent and the parks we visited were all amazing. Overall a 10/10 experience! "

"When we arrived there had been no hot water for a week we were offered to go elsewhere but we feel like the staff are family so we opted to stay … I had read some reviews out of curiosity they were terrible “fighting cursing loud music” we never experienced any of that absolutely love the place❤️headed back in April🏖️"

"Everything was perfect!"

"Staff was great! Attentive and nice. The room was great. A lot of room and a great view of the ocean. "

"I love the hotel. The staff was always friendly. The only thing I didn't was that they close the bar at 12:00am on Saturday in a resort. I have not ever seen that and not having a Disco it makes worst. "

"Our room was spotless and the staff was courteous. The all inclusive package included all meals from any of the restaurants. We will definitely recommend to friends and family."

"The toal experience was extremely good. We really enjoyed our stay at the Hyatt Vivid. The room was great, fantastic service from all staff and the pool area were great with a good variety of places. Food was excellent! The only thing we would like to point out is the ambience at the indoor restaurants. This was not cozy and way too noisy. Some sound reduction would be good to put up to bring the sound down. With the extremely hard walls, it was almost impossible to have a conversation inside. This made us choose the out-door restaurants (Pelican and also the ouside are in the Asian restaurant). However, this limited the over-all really great food. "

"My family and I loved our stay here. The rooms were clean, the staff were amazing. Heydi was one of the staff members that stood out to us she was so friendly and accommodating she helped us with all our reservations she was amazing since day one. They had so many fun things for my family and I to enjoy. I almost forgot to mention the food was delicious! Our favorite dining restaurants were La Locanda, Sakura, Pez Vela, and the Amaranto.The resort is child friendly and my son had a blast."

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"