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"Room was clean and service excellent . Provision of free coffee, sake and bread in lobby area was a very much appreciated extra. "

"Breakfast buffet was totally worth it, great selection of European and Japanese dishes"

"The location is conveniently across from Nagano Train Station and bus terminal, so it is close to shops, restaurants and transportation. The inn has a nice public bath with an open-aired bath, and has complimentary ramen for night snack. The staffs were all very polite and helpful which made me feel very welcoming. I would love to stay in Dormy Inn again when I visit Nagano in the future. "

"Convenient location."

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Yes"

"My husband and I stayed 1 night at this hotel. The check-in was simple and the staff was friendly and helpful. We speak very little Japanese and there was no problem. We were offered the opportunity to change our room, but declined and stayed in the standard double room. This room is very small but was okay for us for one night. It would be challenging for those with more/larger luggage than the two small carry-on sized pieces we had. Those with full sized luggage should get a larger room (over 18 meters squared). The room was a bit dated but clean. It was reasonable given the price. The hotel offered a good amount of amenities for those needing toothbrushes, razors, tea etc. We just needed coffee which they had. We didn't have breakfast. We didn't need parking. It is close by the train station for easy access to transportation and there was a convenience store within 100ft/50meters. The hotel allowed us to leave our bags with them while we explored after check out. Overall a great, basic accommodation at a reasonable price. "

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."

"Book the loft room for a family of 4 Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen. Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option. Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow. "