Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Hotel Green Plaza Hakuba

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In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Hotel Green Plaza Hakuba

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHakuba Koruchina Ski Area4 min drive
    Popular LocationHakuba Norikura Onsen Ski Resort7 min drive
    Popular LocationMaeyama Hyakutai Kannon8 min drive

Choose dates to view prices

  • Standard Room Japanese-Western Style, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 5
    • 2 Single Beds
    More details
  • Standard Room Maisonette Type, Non Smoking

    5/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 6
    • 2 Single Beds
    More details

About this area


Located in Otari, Hotel Green Plaza Hakuba is in the mountains. Hakuba Valley Ski Area and Hakuba Koruchina Ski Area are worth exploring if an activity is on the agenda. Spend some time exploring the area's activities, including ski runs, ski lifts and skiing.
Popular Location

What's nearby

  • Hakuba Koruchina Ski Area - 4 min drive
  • Hakuba Norikura Onsen Ski Resort - 7 min drive
  • Maeyama Hyakutai Kannon - 8 min drive
  • Tsugaike Ski Resort - 12 min drive
  • Kazafuki Oike - 54 min drive

Getting around

  • Chikuni Station - 12 min drive
  • Toyama (TOY) - 90 min drive


  • Grindel - 12 min drive
  • Gravity Worx - 13 min drive
  • Hanaya - 13 min drive
  • Sobajin - 13 min drive
  • Tottsuan - 13 min drive

About this property

Hotel Green Plaza Hakuba

Slopeside hotel steps away from Hakuba Koruchina Ski Area
With direct access to the slopes, Hotel Green Plaza Hakuba makes guests feel at home with amenities such as a sauna and a spa tub. All 257 rooms provide complimentary wireless Internet access, fridges and LCD TVs. Safes, phones and free toiletries are among the other amenities that guests will find.
Hotel Green Plaza Hakuba offers 257 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Otari hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • 2 restaurants and 1 coffee shop/cafe

Things to do

  • Arcade/games room
  • Hot springs
  • Karaoke
  • Sauna
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Hot tub

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Supervised childcare/activities (surcharge)


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 2 meeting rooms


  • Garden


  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Free toiletries
  • Shower/bathtub combination


  • LCD TV

Food and drink

  • Fridge


  • Phone
  • Safe
  • Slippers



Check-in from 3 PM - 7 PM


Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 100 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Green Plaza Hakuba
Green Plaza Hakuba Otari
Green Plaza Hotel Hakuba
Hakuba Green Plaza
Hakuba Green Plaza Hotel
Hotel Green Plaza Hakuba
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
Hotel Green Plaza Hakuba Hotel
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Hotel Otari

Frequently asked questions

Can I cancel my reservation for free at Hotel Green Plaza Hakuba and receive a full refund?
Yes, Hotel Green Plaza Hakuba offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Green Plaza Hakuba cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Green Plaza Hakuba?
As of 9 Mar. 2021, prices found for a 1-night stay for 2 adults at Hotel Green Plaza Hakuba on 23 Mar. 2021 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Green Plaza Hakuba pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Green Plaza Hakuba?
Limited spots are available.
What time is check-in at Hotel Green Plaza Hakuba?
Check-in is from 3 PM - 7 PM. After-hours check-in is not available.
What time is check-out at Hotel Green Plaza Hakuba?
Checkout is at 10 AM.
Where is Hotel Green Plaza Hakuba located?
Located in the mountains, this Otari hotel offers ski-in/ski-out access within 3 mi (5 km) of Hakuba Valley Ski Area, Hakuba Koruchina Ski Area and Hakuba Norikura Onsen Ski Resort. Tsugaike Ski Resort and Hakuba Iwatake Ski Resort are also within 9 mi (15 km).
Very good
Rating 5 - Excellent. 15 out of 50 reviews
5 - Excellent 30%
Rating 4 - Good. 26 out of 50 reviews
4 - Good 52%
Rating 3 - Okay. 4 out of 50 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 50 reviews
2 - Poor 8%
Rating 1 - Terrible. 1 out of 50 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!
Stayed 3 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Skiing was awesome and this hotel is slopeside, so that’s the key selling point for me. It is also unique and nice inside the hotel plus the onsen is great. My room was a bit dingy and dated, but seemed clean. Downside is that it a bus ride away from literally any other biz or hotel, so you are limited to the hotel for food or whatever else you need. The hotel food is really pretty bad, so this was a significant downside.
Stayed 2 nights in Mar 2019

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