Hotel Green Plaza Hakuba

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In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Green Plaza Hakuba

Hotel Green Plaza Hakuba

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422

Explore the area

  • Popular LocationHakuba Koruchina Ski Area1 min walk
  • Popular LocationHakuba Norikura Onsen Ski Resort7 min drive
  • Popular LocationMaeyama Hyakutai Kannon8 min drive

Choose dates to view prices

About this area

Otari

Located in Otari, Hotel Green Plaza Hakuba is in the mountains. Hakuba Valley Ski Area and Hakuba Koruchina Ski Area are worth exploring if an activity is on the agenda. Spend some time exploring the area's activities, including skiing, ski lifts and a ski shuttle.

What's nearby

  • Hakuba Koruchina Ski Area - 1 min walk
  • Hakuba Norikura Onsen Ski Resort - 7 min drive
  • Maeyama Hyakutai Kannon - 8 min drive
  • Tsugaike Ski Resort - 10 min drive
  • Kazafuki Oike - 54 min drive

Getting around

  • Chikuni Station - 11 min drive
  • Toyama (TOY) - 90 min drive

Restaurants

  • Hakuba Brew Pub - 12 min drive
  • Gravity Worx - 13 min drive
  • Tottsuan - 13 min drive
  • YAMAYA - 13 min drive
  • Miyama - 14 min drive

About this property

Hotel Green Plaza Hakuba

Slopeside hotel steps away from Hakuba Koruchina Ski Area
With direct access to the slopes, Hotel Green Plaza Hakuba makes guests feel at home with amenities such as a sauna and a spa tub.
Hotel Green Plaza Hakuba offers 257 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • 2 restaurants and 1 coffee shop/cafe

Things to do

  • Arcade/games room
  • Hot springs
  • Karaoke
  • Sauna
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Hot tub

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage

Business services

  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massages
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Green Plaza Hakuba
Green Plaza Hakuba Otari
Green Plaza Hotel Hakuba
Hakuba Green Plaza
Hakuba Green Plaza Hotel
Hotel Green Plaza Hakuba
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
Hotel Green Plaza Hakuba Hotel
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Hotel Otari

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 15 out of 54 reviews
5 - Excellent 28%
Rating 4 - Good. 29 out of 54 reviews
4 - Good 54%
Rating 3 - Okay. 5 out of 54 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 54 reviews
2 - Poor 7%
Rating 1 - Terrible. 1 out of 54 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service
Slopeside
Skiing was awesome and this hotel is slopeside, so that’s the key selling point for me. It is also unique and nice inside the hotel plus the onsen is great. My room was a bit dingy and dated, but seemed clean. Downside is that it a bus ride away from literally any other biz or hotel, so you are limited to the hotel for food or whatever else you need. The hotel food is really pretty bad, so this was a significant downside.
Stayed 2 nights in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the ski slopes and an impressive looking hotel
Stayed 5 nights in Jan 2019

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Green Plaza Hakuba sits at the foot of the Cortina ski resort, which makes it a perfect ski in-and-out situation. The room had two single beds, and space for three futon with a max capacity of 5 persons. However, it was a perfect roomy space for my friend and I. Room was very clean, with a great view of the slope. It was a lot of fun to sit on the windowsill and watch the snow plows. The room had an assortment of glassware/cups and comes with a fridge, which is useful because there isn't much around the hotel itself to eat. Restaurant- nice buffet style dinner and breakfast (7-9am) . Be wary that breakfast time can be a bit busy/crowded if you come around 8am. Both meal times offered a good variety of western and Japanese food and was delightful. The beef stew was especially awesome. There is no notice on their site stating no tattoos allowed in the onsen (also boasts a great view of the ski slopes), but there was a sign posted outside the onsen itself. I disregarded it, as there were only Chinese in the baths and no one seemed to mind. It's a nice onsen, excluding that no tattoo sign. Staff are very kind, and when we were there, there were staff speaking Japanese, English, and Chinese. Tamura-san was very prompt with email replies. All in all, a lovely stay for a good price for convenience, cleanliness, and amenities.
Stayed 2 nights in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal Hotel But Need Better Pillows
Overall, this hotel is excellent! It is directly off the slopes at Cortina and offers a number of amenities. The beds were a bit of a disappointment, particularly the pillows were very uncomfortable. However, with a number of amenities offered and its great location, this hotel is excellent.
Stayed 1 night in Jan 2019

4/5 Good

Liked: Cleanliness, staff & service
BT
Great location for skiing. Need more food options.
Stayed 3 nights in Jan 2019