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Guest reviews

3.5 out of 5 Good
11 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment


Explore the area

Popular LocationTsugaike Ski Resort6 min walk
Popular LocationHakuba Norikura Onsen Ski Resort3 min drive
Popular LocationHakuba Koruchina Ski Area8 min drive

Choose dates to view prices

  • Basic Twin Room

    Room amenities

    • 13 sq m
    • Mountain view
    • Sleeps 2
    More detailsBasic Twin Room
  • Basic Triple Room

    Room amenities

    • 16 sq m
    • Mountain view
    • Sleeps 3
    More detailsBasic Triple Room
  • Standard Double Room

    Room amenities

    • 13 sq m
    • Mountain view
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Triple Room

    Room amenities

    • 16.2 sq m
    • Mountain view
    • Sleeps 3
    More detailsStandard Triple Room

About this area


Resort Inn Marion Shinano is located in Otari. Tsugaike Ski Resort and Hakuba Norikura Onsen Ski Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Aoki. Looking to enjoy an event or a match while in town? See what's going on at Hakuba Ski Jumping Stadium. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.
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Popular Location

What's nearby

  • Tsugaike Ski Resort - 6 min walk
  • Hakuba Norikura Onsen Ski Resort - 3 min drive
  • Hakuba Koruchina Ski Area - 8 min drive
  • Hakuba Iwatake Ski Resort - 8 min drive
  • Happo-one Adam Gondola - 16 min drive

Getting around

  • Chikuni Station - 10 min drive


  • Vin Blanc — 1 min walk
  • 蕎麦 双葉 - 8 min drive
  • 居酒屋くう - 8 min drive
  • 中村屋 - 8 min drive
  • 魚処 竜 - 8 min drive

About this property

Resort Inn Marion Shinano

3.5-star hotel, walk to Tsugaike Ski Resort
This hotel features ski-in/ski-out access, a restaurant and a coffee shop/café. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, free newspapers, tour/ticket assistance and multilingual staff are on-site. All 34 rooms offer free WiFi, fridges and flat-screen TVs with cable channels. Other amenities available to guests include in-room massages, safes and phones.
Resort Inn Marion Shinano offers 34 forms of accommodation with a safe and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, toilets with an electronic bidet and complimentary toiletries. This Otari hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6 AM to 11 PM.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Free return train station shuttle from 8:00 AM to 5:00 PM
  • Ski shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7 AM–8:30 AM
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Hot springs
  • Snowboarding

Family friendly

  • Corner/local shop
  • Fridge


  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Lockers available

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese


  • Hot springs
  • Hot springs open from 6:00 AM to 11:00 PM
  • Indoor mineral hot springs (onsen)
  • Public bath open from 6 AM to 11 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas
  • Fireplace in reception

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens


  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge


  • In-room massage
  • Phone
  • Safe
  • Slippers



Check-in between 3 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Train station shuttle service is available from 8:00 AM to 5:00 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 100 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Hot springs access available from 6:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Resort Inn Marion Shinano Otari
Resort Inn Marion Shinano
Marion Shinano Otari
Marion Shinano
Inn Marion Shinano Otari
Resort Inn Marion Shinano Hotel
Resort Inn Marion Shinano Otari
Resort Inn Marion Shinano Hotel Otari

Frequently asked questions

Can I cancel my reservation for free at Resort Inn Marion Shinano and receive a full refund?
Yes, Resort Inn Marion Shinano offers free cancellation on select room rates, because flexibility matters! Please refer to Resort Inn Marion Shinano cancellation policy on our site for more details about any exclusions or requirements.
Is Resort Inn Marion Shinano pet-friendly?
No, pets are not allowed at this property.
How much is parking at Resort Inn Marion Shinano?
Self-parking is free at this property.
What time is check-in at Resort Inn Marion Shinano?
Check-in is from 3 PM to 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Resort Inn Marion Shinano?
Checkout is at 10 AM.
Where is Resort Inn Marion Shinano located?
Situated in the mountains, this hotel is within 1 mi (2 km) of Tsugaike Ski Resort and Hakuba Norikura Onsen Ski Resort. Hakuba Iwatake Ski Resort and Hakuba Ski Jumping Stadium are also within 6 mi (10 km).
11 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative I can say about my experience is that check-in is at 3pm (no earlier), which is fine until you get charged 500yen just to store your bags until a room is available.
Stayed 4 nights in Jan 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great Service
A choice of western or traditional Japanese style rooms to choose from with both options available for dinner and breakfast this hotel pleases all. Amazing onsen where you can relax after a full day of skiing. Clean and tidy hotel.

3/5 Okay

There was no room cleaning on Sunday - we were only told at time of check-in. Early check-in (ie. before 3pm) needs to pay 2000 yen - we were only told at time of check-in. You even cannot just leave your luggage at the concierge (for free) even though you arrived early - each piece of luggage cost 500 yen. Guests can smoke in the hotel lobby - making the lobby very stuffy. Sunday breakfast was buffet type - very good quality and reasonable number of choices. Mon/Tue only have set breakfast. If you are not too use to traditional Japanese type of of food, you might not find it too attractive. The good thing is there is limited serving of rice (breakfast and dinner).

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value walking 75 yards from base of slopes.
the resort had the best powder skiing I've experienced in my life. The hotel has seen better days but is clean and reasonably priced. The staff went out of their way to help us in a town where we were the only nonjapanese. Everyone was friendly and we would love to come back.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

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