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"Awesome hotel. Clean, spa-like, great breakfast. Would love to come back. "

"This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!"

"Very nice stay. "

"Not worth it. Way over priced! We stayed one night. Staff are very nice. But the place is of a by gone era. It’s old but not in a charming way. Showers in the onsen are cold and you have to wait for many minutes in order for hot water to come out. The rooms and elevators are old. the outdoor hotspring is on the top floor with no facilities (you have to go downstairs first and shower) and no real view to speak of. The location is on the main drag which is nice. But it should be 1/2 the...

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Cozy hotel and nice staff. Main reason friendly staff."

"Amazing place to stay. Absolutely will be back"

"Location of property is convenient to everything you need to enjoy your vacation. "

"Respect for staff response"

"Nice"

"Best customer service / A huge room / great hot springs"

"By far the best service and most unique experience from a hotel I’ve ever had. 10/10 next level perfection "

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Very nice Hotel and friendly staff"

"Good for a short stay."

"Room was comfortable with enough space, good breakfast! "

"Great oasis in the mountains with great service and food "

"Quite room, nice stuff, excellent food"