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"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"The room structure was so sophisticated and helpful for skiing. Breakfast was so good and my kids were very satisfied."

"The room was spacious and well-kept. The owner was very nice and welcoming."

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"とってもおしゃれで広くて、ドリンクのサービスが嬉しかったです"

"大浴場が時間制で男女入れ替わりになっていましたが、女性に入れ替わる時、脱衣場のマットの交換をして欲しかった。男性の後なので少しの気遣いがあると嬉しい。"

"Nice hotel"

"Location of property is convenient to everything you need to enjoy your vacation. "

"予約を取るのが大変難しい。"

"Nice location and off the beaten path. An easy 15 minute drive to most things we wanted to see; zoo, central Nagano, Nagano station. Easy parking, nice relaxing hot bath on balcony. It was an older Ryoken but maintained and Friendly staff. "

"Clean room and nice amenities"

"We Stay with comfortable and really good and traditional Japanese Onsen hotel. Good taste of Breakfast and Dinner. "

"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"

"The staff here are wonderful! Beautiful private onsen experience and the dinner was amazing! Highly recommended for a recharge :)"

"Property was cute and had good location. Clean, comfortable rooms and shared bathroom facilities."

"Cozy hotel and nice staff. Main reason friendly staff."

"Not worth it. Way over priced! We stayed one night. Staff are very nice. But the place is of a by gone era. It’s old but not in a charming way. Showers in the onsen are cold and you have to wait for many minutes in order for hot water to come out. The rooms and elevators are old. the outdoor hotspring is on the top floor with no facilities (you have to go downstairs first and shower) and no real view to speak of. The location is on the main drag which is nice. But it should be 1/2 the...

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"