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"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"Lively hotel in excellent location "

"Convenient location for people passing through "

"Location was amazing and staff was super helpful. "

"Convenient location, very walkable. No dedicated drop off points which can make loading and unloading of suitcases difficult. "

"Clean,friendly staff, good size rooms, good location. Good amenities including the extras down in the lobby. "

"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"Great hotel for the price"

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!"

"Easy access from train station, comfortable room and delicious breakfast."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Hotel is situated very close to Nagano station , its clean but furnishings are a little dated. It was a short 2 night stay and for that it was just right location and overall package."

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"Great location, bed was ok, staff was very nice."

"Excellent service and the food is amazing. A must stay!"

"Loved the area"

"Staff were helpful and efficient, room was very clean, and the breakfast buffet was great. Location right across from the station was perfect. "

"The beds and pillow were quite hard. Basic hotel"