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Richmond Hotel Matsumoto

Photo gallery for Richmond Hotel Matsumoto

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Free WiFi, bed sheets
Free WiFi, bed sheets
Room Amenity
Room Amenity

Overview of Richmond Hotel Matsumoto

Richmond Hotel Matsumoto

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811

Explore the area

  • Popular LocationFukashi Shrine10 min walk
  • Popular LocationInternational Academy of the Suzuki Method11 min walk
  • Popular LocationMatsumoto Castle13 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)10 min drive

Choose dates to view prices

About this area


Richmond Hotel Matsumoto is located in Matsumoto. Matsumoto Castle and Kurassic are local landmarks, and the area's natural beauty can be seen at Yatsugatake-Chushinkogen Quasi-National Park and Agatanomori Park. Lala Matsumoto and Shiojiri Nature Museum are also worth visiting.

What's nearby

  • Matsumoto Timepiece Museum - 2 min walk
  • Kurassic - 5 min walk
  • Fukashi Shrine - 10 min walk
  • International Academy of the Suzuki Method - 11 min walk
  • Matsumoto Castle - 13 min walk

Getting around

  • Matsumoto Station - 10 min walk
  • Hotaka station - 13 min drive


  • Old Rock - 2 min walk
  • CoCo Ichibanya - 3 min walk
  • Au Crieur De Vin - 3 min walk
  • Matsuya - 4 min walk
  • Yakitori Daikichi - 4 min walk

About this property

Richmond Hotel Matsumoto

3-star hotel near Matsumoto Performing Arts Center
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are on-site. All 204 rooms offer free WiFi and free wired Internet, plus fridges and TVs. Hairdryers and free toiletries are also available to guests.
Richmond Hotel Matsumoto offers 204 forms of accommodation with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 1200 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge


  • Lift
  • Newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination


  • TV

Food and drink

  • Fridge


  • Slippers

Similar properties

See similar properties



Check-in from 2 PM - 5:00 AM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1200 per person (approximately)
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 161 out of 297 reviews
5 - Excellent 54%
Rating 4 - Good. 112 out of 297 reviews
4 - Good 38%
Rating 3 - Okay. 19 out of 297 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 297 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 297 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They bathtub is very deep! It was so nice. Parking is a separate building. (Next door)
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, and room was a decent size for Japan! Staff were helpful and friendly.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was really spacious. Honestly, I wasn't expecting much run around space. The hotel is right between Matsumoto station and Matsumoto castle. It's very strategic as I can reach the many interesting sightseeing and shopping streets on my way to the castle.
Stayed 1 night in Jan 2020