Search Ryokan in Matsumoto

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Pleasant and polite staff who is helpful."

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend! "

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"This hotel located on the remote area and you need to drive here. If the hotel is good, it's worth for it. However, there are few points you need to consider if you want to book this hotel. (1) No bottled water provide (2) Poor customer service and poor English, you cannot communciate with them if you dont know Japanses. (3) If you ask questions to front desk, they try to avoid listening because it is English. (4) The time slot of spa is very limited (5) The nice view spa is public spa and you...

"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."