Ryokan in Japan

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"It was very clean. Loved the Lawsons that was in the hotel super convenient! There was 2 restaurants in the hotel. We got clean towels daily they would hang them outside the room doors. If I remember correctly they cleaned the rooms every 3 days."

"Great option for lay over. "

"I genuinely cannot think of any negative experiences at this hotel. It was such an amazing place for my stay, I couldn't of asked for anything more. It has a high class feel, the staff were all so helpful and kind wanting to help when they could. The cleaners daily visit left the room refreshed for when we returned. The room size was more than enough with great views over Shinjuku and it was nice and quiet. As with Tokyo in general the hotel too was spotless, every part was nice and clean. I think if I had to think of something that wasn't great (which is a challenge), I would warn others about the elevators. The doors don't wait, they will close on you I saw it happen and had it happen to both of us. You don't get a lot of time to enter the elevator so you need to be ready when the doors open. Besides that, the hotel and all the staff helped make it a perfect holiday for me. ありがとうございます"

"Loved my stay"

"Everything was very good. The only negative was that our toilet leaked."

"Convenient location. Shuttle buss every 30 minutes was very helpful."

"The rooms were well cleaned daily with all amenities stocked including pyjamas. The breakfast buffet was well worth the prepay option with the room. The views from the 28th floor is beautiful. "

"Excellent area and hotel. I would just note the rooms are quite small but we didn’t mind (and it was comparable with other hotels in Osaka/Tokyo in terms of size)."