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"Lovely breakfast & super friendly staff who were extremely helpful! We loved our stay. "

"部屋の冷蔵庫の音がうるさかったので改善してはいかがでしょうか。"

"Great staff"

"The staff was incredibly helpful and kind, it’s a very authentic quaint location and extremely reasonably priced."

"客室には電子レンジはなかったが　階には一つあったので使えて良かった 部屋のエアコンは拭き掃除されてなく ちょっと吹いたら真っ黒で...汚かった 少し吹いておいて欲しい 館内がとても広く　迷子になっている高齢の方が多かった　 ベッドは　少しへたっていて腰が痛くなった 景色はとてもよく　全体的には良いホテルでした"

"Clean room, helpful staff, amazing meals, clean and well-stocked onsen"

"和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。"

"We had a great view of the lake and the breakfast was delicious! "

"Clean rooms, good amenities, lovely host. "

"Such a wonderful experience. This smaller, quaint, relaxing spa was just the retreat we were looking for after 2 weeks of city life. We really enjoyed the slower pace, the food, and close proximity to Snow Monkey Park and Shiga Kogen."

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"Good location central to the Shiga Kogen ski fields. Down a driveway and across the road to the lifts. Excellent service, the team were exceptional. Food was good and the lounge area around the fireplace was a great spot to relax after a long day. The hotel itself like many in the area is in need of an update but was perfect for us."

"Very cool staff was very nice and helpful!! "

"Amazing location with beautiful surroundings food was incredible and giant comfy beds, peaceful and quiet with plenty to do."

"Great spot "

"Very good service … using Google translate to explain the details about the special Japanese meals prepared"

"The staff was helpful! The included Japanese breakfast was so good!! We had everything we needed. Also they had a shuttle to the snow monkey park! So great!"

"The meals were exceptional as were the wonderful staff. "

"futon was v comfortable and service impeccable."