Shibu Onsen KOKUYA

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In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi

Overview of Shibu Onsen KOKUYA

Shibu Onsen KOKUYA

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

Explore the area

  • Popular LocationShibuyu Bridge2 min walk
  • Popular LocationSake Storehouse and Museum5 min walk
  • Popular LocationYudanaka Hot Spring17 min walk

Choose dates to view prices

About this area

Yamanouchi

Shibu Onsen KOKUYA is located in Yamanouchi. Sake Storehouse and Museum and Japan Clay Dolls Museum are cultural highlights, and some of the area's landmarks include Heiwakannon and Shojuan. Jigokudani Monkey Park and Taikan Bonsai Museum are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Shibuyu Bridge - 2 min walk
  • Onsen-ji Temple - 5 min walk
  • Sake Storehouse and Museum - 5 min walk
  • Baio-ji Temple - 16 min walk
  • Yudanaka Hot Spring - 17 min walk

Getting around

  • Yudanaka Station - 3 min drive
  • Iiyama Station - 18 min drive

Restaurants

  • Tyoseian — 1 min walk
  • Yawaragi — 1 min walk
  • Kozushi - 2 min walk
  • Sobaroku - 16 min walk
  • The Farmhouse - 19 min walk

About this property

Shibu Onsen KOKUYA

3-star ryokan near Shiga Kogen Ski Area
Along with 2 restaurants, this smoke-free ryokan has laundry facilities and a front desk safe. Free WiFi in public areas, free valet parking and free train station pick-up are also provided. Other amenities include free train station drop-off. All rooms are individually decorated and feature free WiFi, free wired Internet and safes. Guests will also find fridges, along with TVs with cable channels for a bit of entertainment. Bathrooms are shared.
Shibu Onsen KOKUYA offers 19 forms of accommodation with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free uncovered valet parking on site
  • Free return train station shuttle

Food and drink

  • Full breakfast available for a fee daily: JPY 2000 per person
  • 2 restaurants

Things to do

  • Hot springs

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese
  • Spanish
  • Thai

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Hairdryer (on request)
  • Shared bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Fridge

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kokuya Hotel Yamanouchi
Shibu Onsen KOKUYA Inn Yamanouchi
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Inn
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 34 out of 48 reviews
5 - Excellent 71%
Rating 4 - Good. 11 out of 48 reviews
4 - Good 23%
Rating 3 - Okay. 1 out of 48 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 48 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 48 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice Ryokan style hotel, hot springs very close to snow monkey park, short train ride to nice sight seeing and cultural sites and great if you want to disconnect from normal day to day life
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
Very unhappy with our stay. We confirmed 3 times by email that we would be arriving early. We were told we couldn’t check in but that we could leave our bags and get key to local onsens. We showed up and no one was there. Lights out and a sign saying they would open at 3 pm. Then when we did checkin the room was dirty and dated. We paid for 5 futons and got two (one each). Floor was so hard.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such great service! the kaiseki meals are also phenomenal. this was our second time at Kokuya and will be back for sure. Note: the property is kind of a maze of stairs, so if you can't handle stairs, this might not be the place for you.
Stayed 2 nights in Dec 2019