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Hotel JAL City Nagano

3.0 star property
Hotel with a restaurant, near Zenko-ji Temple

Photo gallery for Hotel JAL City Nagano

Enjoy a panoramic view of the city and mountains from the large window in this stylish room, featuring a breakfast bar and seating area.
Enter a spacious lobby with seating areas, reception desk, and potted plants.
Relax in a spacious lobby with multiple seating areas and a reception desk.
Experience the rich cultural heritage of this traditional Asian-inspired space, featuring a stunning lantern-style light fixture and a beautifully tiled wall.
Guests can park their bicycles outside and enjoy the beautiful flower bed in front of our hotel entrance.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$99
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Day bed
Hairdryer
Bidet
  • Sleeps 4
  • 2 Single Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Twin Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Non-Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Corner Twin Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Single Room Non-smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for J Floor Economy Double Room Non-smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Economy Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Double Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room Non-Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

1 bedroom, desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room Non smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Triple Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds
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About the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • Zenko-ji Temple - 20 min walk - 1.7 km
  • M-Wave Olympic Memorial Arena - 7 min drive - 5.9 km
  • Nagano Olympic Stadium - 10 min drive - 9.2 km
  • Togakushi Shrine - 20 min drive - 20.8 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪dessert&cafe Deko - ‬2 min walk
  • ‪炭火焼きちどり - ‬1 min walk
  • ‪La Pâtisserie 27 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel near Zenko-ji Temple
Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar and a business centre. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • 1 meeting room, a banquet hall and a front desk safe
  • Luggage storage, a vending machine and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 242 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

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9.0 out of 10, Wonderful, 935 reviews
The price is AU$112
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Nagano?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 24 Aug 2025 start from AU$99.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Nagano?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Checkout is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 7 minutes by foot and Nagano (QNG) is 8 minutes.

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Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 959 reviews
Rating 8 - Good. 384 out of 959 reviews
Rating 6 - Okay. 147 out of 959 reviews
Rating 4 - Poor. 26 out of 959 reviews
Rating 2 - Terrible. 6 out of 959 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was spacious for a family, and bath/toilet being seperate was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Don’t miss out on this experience
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nagano JAL is great

Very comfortable. Very convenient and decent space
Stayed 3 nights in Apr 2025

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Especially the cleaning staff who always made sure our fridge was adequately stocked with complimentary refreshments. Clean towels and slippers were always waiting for us in our rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to the station. Very walkable area.
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night but the hotel was clean, staff was great and area is great. No complaints
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way from carpark to hotel lobby not properly maintained.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!
Stayed 1 night in Feb 2025

10/10 Excellent

Bunji

Breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Nagoya

The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and convenient.

A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended.
Stayed 4 nights in Dec 2024

6/10 Okay

Ramesh

Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025