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Hotel JAL City Nagano

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Hotel JAL City Nagano

Hotel JAL City Nagano

3.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

Explore the area

  • Popular LocationSaiko-ji Temple3 min walk
  • Popular LocationJapanese Traditional Paper Museum9 min walk
  • Popular LocationZenko-ji Temple17 min walk

Choose dates to view prices

About this area

Nagano

Located in Nagano, Hotel JAL City Nagano is in the city centre and near a metro station. Zenko-ji Temple and Matsushiro Castle are notable landmarks, and some of the area's activities can be experienced at Iizuna Kogen Ski Area and Togakushi Ski Area. Enjoy an event or a match at M-Wave Olympic Memorial Arena, and consider making time for Chibikko Ninja Village—a top attraction that's not to be missed. Spend some time exploring the area's activities, including a ski shuttle.
Visit our Nagano travel guideOpens in a new window
Map

What's nearby

  • Saiko-ji Temple - 3 min walk
  • Kitano Cultural Center - 6 min walk
  • Japanese Traditional Paper Museum - 9 min walk
  • Sanmon Gate - 16 min walk
  • Zenko-ji Temple - 17 min walk

Getting around

  • Nagano (QNG) - 8 min walk
  • Nagano Station - 8 min walk

Restaurants

  • Pica Pica AMIGO - 3 min walk
  • Toritetsu - 3 min walk
  • Scirocco - 3 min walk
  • Valeur - 4 min walk
  • BURGER SPRINGS - 4 min walk

About this property

Hotel JAL City Nagano

3-star hotel near Zenko-ji Temple
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hotel JAL City Nagano offers 242 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Valet parking on site (JPY 1000 per night)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1600 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • スカイレストラン白馬

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Phone
  • Slippers

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Family-friendly
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Hotel
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Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1600 per person (approximately)
  • Self-parking fee: JPY 1000 per night
  • Valet parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 174 out of 508 reviews
5 - Excellent 34%
Rating 4 - Good. 223 out of 508 reviews
4 - Good 44%
Rating 3 - Okay. 92 out of 508 reviews
3 - Okay 18%
Rating 2 - Poor. 16 out of 508 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 508 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長野観光の拠点として立地も良く、ゆったり過ごすことができました。
Stayed 2 nights in May 2022

5/5 Excellent

Stayed 1 night in Mar 2022

3/5 Okay

Liked: Cleanliness
We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Stayed 2 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at JAL Nagano
Great location. Gave us good quality umbrellas to use when it rained. Was able to meet friends & talk & relax in clean, comfortable lobby.
Stayed 2 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Staff is very helpful and friendly. Near famous temple.
Stayed 1 night in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow Monkey Park base
A one night stay to go and visit the snow monkey park, the staff we’re very helpful and even though we arrived early were able to leave our bags and then when we returned, they had been delivered to our room. Walking distance to the train station and also walking distance Zenko-Ji temple. The air con in the room was a bit confusing with a stand-alone unit. The Bathroom decor could do with modernising but it was very clean, in good condition and everything still worked. For a small room you could still move about and unpack your bags.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent BF
Small room but excellent BF with local quality ingredients 😊😊
Stayed 4 nights in Apr 2018