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"The room is clean, friendly staff but breakfast is very basic. "

"Everything is good especially staffs"

"one staff member stood out among the rest very welcoming genuine and helpful. great place to stay regardless if ski or not comfortable great breakfast it caters more for forigners compared to other places in the area"

"I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious "

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Second time using Nozawa Dream central. Location is excellent. Staff ALWAYS go above and beyond to help. Special shout out to Cora! Extremely helpful! Staff also understand the nuances to blending the Japanese +/- western resort experience. Rooms are traditional tatami style, so just be aware after a few days of sending it, our lumbered western bodies may take a hit getting up and down from the mats. Bathrooms/showers are shared - gets very cold down there. Coffee and tea station all provided for. No breakfast during this season's visit. But that's not a deal breaker. "

"All good, but need to consider bigger room bed for family with two kids"

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "