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"Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our group. Tip - if you don’t want to keep pushing the button to keep the water going har a shower in the onsen on the left. Location wise was great too - couple of minutes to the train (although up a very steep hill) and near lots of restaurants and the bus for the Snow Monkeys. Enjoyed our stay and would stay here again."

"Very cool staff was very nice and helpful!! "

"Staff was very kind, even with the language barrier, were more than helpful. Rooms were well equipped with extra blankets and mattresses. The hotel bus drove us to the Monkey park and to the train station upon checkout. Onsen was very hot and clean. Would love to come back! "

"A great hotel in a beautiful location with incredibly kind, and attentive staff. The food here is outstandjng"

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "

"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"Excellent value. Nothing too fancy, but for the price we paid we were very happy with our stay."

"Staff great, clean rooms great location near everything."

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "