See all properties

Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk

Photo gallery for Hotel Okura Niigata

Banquet hall
City view
Property amenity
Exterior
Chapel

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is AU$84
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2

Standard Double Room with Shinano River View

  • Sleeps 2

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1

Deluxe Twin Room - Smoking

  • Sleeps 3

Economy Twin Room - Non-Smoking

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 2

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1

Suite

  • Sleeps 2

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 2

Deluxe Twin Room - Non-Smoking

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Coffee/tea in reception, a vending machine and concierge services
  • Wedding services, a lift and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Similar properties

View from room

Hotel Nikko Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 861 reviews
The price is AU$102
4 Sept - 5 Sept
Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 31 Aug 2025 start from AU$83.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self-parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Checkout is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 914 reviews
Rating 8 - Good. 338 out of 914 reviews
Rating 6 - Okay. 105 out of 914 reviews
Rating 4 - Poor. 31 out of 914 reviews
Rating 2 - Terrible. 12 out of 914 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

6/10 Okay

Sile

Liked: Cleanliness, staff & service, property conditions & facilities

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025

8/10 Good

kita

Liked: Cleanliness, staff & service, property conditions & facilities
　ロビーの生花が残念
Stayed 1 night in Aug 2025

8/10 Good

masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はやや古いが清潔で落ち着いている。 スタッフの対応もフレンドリーで良い。
Stayed 1 night in Jul 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がご丁寧に対応してくださり、とても良い時間を過ごせました。新潟に来た際はまた泊まりたいです。
Stayed 4 nights in Jul 2025

2/10 Terrible

KIICHI

Disliked: Cleanliness, property conditions & facilities
冷蔵庫が故障していたり、お風呂のカビやクモの巣があったので
Stayed 1 night in Jul 2025

4/10 Poor

HITOMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットはあるが便座がつめたい 連泊で室内清掃不要とする場合の外扉に貼る札表示がわかりにくい
Stayed 2 nights in Jul 2025

6/10 Okay

H

Liked: Staff & service
Disliked: Property conditions & facilities
設備は古い。今どき公衆トイレでも見かけないような便器。朝食がすごく待つ。レストラン入るのに並んでご飯をよそってもらうのにもめちゃくちゃ並ぶ（盛ってくれるおばちゃんが動き遅い！！）。朝からそんな時間並んでられないのでご飯は自分でよそえるジャーも置いといて欲しい
白米は2銘柄食べ比べ
Stayed 3 nights in Jul 2025

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後も荷物を預かってくださったり、タクシーを呼んでくださったり、快く対応いただけたのがありがたかったです！ ありがとうございました！
Stayed 1 night in Jul 2025

6/10 Okay

Satomi

Liked: Staff & service, amenities
スタッフの皆さんはとても親切で、朝食もおいしかったです。 不満な点は新潟駅からは徒歩圏内ではないので不便を感じました。 エレベーターのカーペットがシミだらけ、エレベーターのボタンが手垢だらけ、部屋の説明書のファイルが色あせてふやけていたり残念なところもいろいろ目につきました。
Stayed 1 night in Jul 2025

8/10 Good

Hiroyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした〜
Stayed 1 night in Jul 2025

10/10 Excellent

Mitsuaki

Liked: Cleanliness, staff & service, property conditions & facilities
リバービューの
Stayed 1 night in Jul 2025

10/10 Excellent

Shoko

Stayed 1 night in Jul 2025

6/10 Okay

HIROSHI

いかんせん設備の陳腐化、老朽化は否めない。 浴槽はカビだらけ、トイレのウォッシュレットはケツが火傷しそうになるぐらい高温で温度調節も出来ない。 全体的に設備が80年代で止まってる。
Stayed 2 nights in Jul 2025

8/10 Good

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが清潔で、スタッフもとても良い、朝食は美味しく楽しめる 夜、隣のバスルームの気遣い無い音が聞こえて残念でした
Stayed 1 night in Jun 2025

8/10 Good

Osamu

Liked: Cleanliness, staff & service, amenities
早めの予約で格安で泊まれました。小学生の子供（添い寝扱い）の朝食は含まれてないのがチェックイン時に知らされ、その場支払いとなりました。添い寝でも1名なので、宿泊料金に込みにして欲しかったです。それ以外は、格式あるオークラに泊まれて良い経験になりました。
Stayed 1 night in Jun 2025