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"Close to highway and many good restaurants nearby"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Standard business hotel, simple and not expensive."

"The perfect Ryokan! I will return! "

"Average hotel with good staff but very overpriced for what it offers."

"Thank you for having me!"

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"good"

"The location was great with Katakurakan right in front of Hotel."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Toilet is too small. My pee is out of target."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "

"駐車場が坂道にある為、雪の日は慣れなないと少し怖い。"

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "

"とってもおしゃれで広くて、ドリンクのサービスが嬉しかったです"

"予約を取るのが大変難しい。"

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"犬連れの皆さんがアットホームな雰囲気のペンションで思い思いに寛いでいて、ホッとする空間でした"