Kamisuwa Onsen Hotels, Suwa

"Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better...

"Room, staff and food are exceptional. "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Average hotel with good staff but very overpriced for what it offers."

"食事も美味しく、温泉はちょうど良い湯加減で最高でした。スタッフの方々も親切でいい宿でした。"

"The perfect Ryokan! I will return! "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options."

"Close to highway and many good restaurants nearby"

"great hotel"

"Clean room, helpful staff excellent breakfast "

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Great place to stay! "

"Room was comfortable with enough space, good breakfast! "

"Great stay"

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"Very good location, nice room, I loved the massage chair . "

"Well maintained roure-inn hotel in the heart of the city."

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."