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"Beautiful traditional Japanese inn with onsen, which can be booked for private use too. Very peaceful location. Great food."

"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"Great staff, food, location and experience! "

"Cool space inside a café. Lovely staff to welcome and fairness us. Great supermarket over the road and short walk to awesome cherry blossom area."

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options."

"Clean room, helpful staff excellent breakfast "

"Sauna was great, the futons were not comfortable and bathroom was very dated. "

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"塩尻駅の目の前なのでとても便利です。"

"Close to highway and many good restaurants nearby"

"Loved the area"

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."