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"A chilled space with gorgeous food and very accommodating staff."

"Thank you for having me!"

"Excellent"

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"快適に過ごせました。 非喫煙者ですが、間違って喫煙ルームを予約してしまったのでタバコの匂いがきつかったです。自分のミスなのですが……"

"best choice"

"Renovated hotel, very nice, good value "

"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Awesome onsen facility and hotel meals! "

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"The beds and pillow were quite hard. Basic hotel"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "