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"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"BYAKU Narai feels less like a hotel and more like a pause in time. Set within lovingly restored Edo-era townhouses, it invites you to slow your breath and listen—to creaking wood, soft light, and the quiet rhythm of Narai-juku after the crowds fade. Nothing is excessive, nothing is missing; every detail exists with intention and restraint. As night falls and the street empties, the town glows gently, and you realize BYAKU isn’t trying to impress you—it’s asking you to stay present. A rare, soulful place that lingers long after you leave."

"good"

"Fantastic stay. Room overlooking the lake was wonderful. The staff were very helpful and always happy to help. The included bus tour of the shrines was a lovely bonus. The option of the included meals was fantastic and the meals we had over our stay were outstanding. Would recommend."

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"The staff was very nice and helpful. I would stay there again."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Good"

"Great place."