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"Beautiful traditional Japanese inn with onsen, which can be booked for private use too. Very peaceful location. Great food."

"My family loved our stay here. The free drink bar and dining area were great! We loved the mineral bath too. Highly recommend this hotel and village. "

"Sauna was great, the futons were not comfortable and bathroom was very dated. "

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices. "

"Breakfast was delightful. "

"Really appreciated the design of this place. Shoes are taken off as soon as you enter. Wonderful onsen included. Great Japanese buffet breakfast."

"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"Nice hotel with excellent ambitions, but aging a bit too much. The dinner is of high quality, with high quality French cuisine (I'm French, and it matches home standards). Great onsen"

"Great place."

"Excellent amenities, friendly staff and fun little town. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Renovated hotel, very nice, good value "

"Great location, loved our stay here would go back"

"Lovely authentic ryokan, really enjoyed our stay here!"

"Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients."

"Great location, friendly and helpful staff Well sorted breakfast "

"The room is clean and comfortable "