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Grand Hyatt Tokyo

Photo gallery for Grand Hyatt Tokyo

Featured image
Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Overview of Grand Hyatt Tokyo

Grand Hyatt Tokyo

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032

Explore the area

  • Popular LocationRoppongi Hills3 min walk
  • Popular LocationTokyo Midtown13 min walk
  • Popular LocationNezu Art Museum16 min walk
  • AirportTokyo (HND-Haneda)27 min drive

Choose dates to view prices

About this area

Tokyo

Located in Azabu-Juban neighbourhood, Grand Hyatt Tokyo is connected to a shopping centre. Mori Art Museum and NHK Hall are cultural highlights, and travellers looking to shop may want to visit Roppongi Hills and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower.

What's nearby

  • Roppongi Hills - 3 min walk
  • Tokyo Midtown - 13 min walk
  • Nezu Art Museum - 16 min walk
  • Akasaka Sacas - 4 min drive
  • Tokyo Tower - 8 min drive

Getting around

  • Tamachi Station - 3 min drive
  • Roppongi Station - 7 min walk
  • Tokyo (HND-Haneda) - 27 min drive

Restaurants

  • Fiorentina — 1 min walk
  • Chinaroom — 1 min walk
  • Obica Mozzarella Bar - 2 min walk
  • The Oak Door - 2 min walk
  • L'Atelier de Joël Robuchon - 3 min walk

About this property

Grand Hyatt Tokyo

5-star luxury hotel connected to a shopping centre in Azabu-Juban
7 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 387 rooms boast deep soaking bathtubs, and offer free wired Internet and pillowtop beds. DVD players and fridges are standard, as are flat-screen TVs with digital channels.
Grand Hyatt Tokyo offers 387 forms of accommodation with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 5000 per night)
  • Valet parking on site (JPY 5000 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4680 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (30138 square feet)
  • Meeting rooms 16

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 4680 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo
Grand Hyatt Tokyo Hotel Minato

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 417 out of 605 reviews
5 - Excellent 69%
Rating 4 - Good. 148 out of 605 reviews
4 - Good 24%
Rating 3 - Okay. 26 out of 605 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 605 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 605 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located right next to Google Japan and a bunch of businesses and eateries all around. Too bad for the extended State of Emergency.
Stayed 3 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平均的に満足です
ホテル全体としてはシティホテルとして可もなく不可もなく満足でした。少しお風呂がカビくさいのは換気が悪いからなのかもしれないですがそこまで気にならなかったです。残念なのは毎日利用していたフィットネスの受付男性の態度くらいでした。
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and everything except staff in desk of spa , i just want a take a look the swimming pool(NOT SWIMMING) , i didn’t take rsvp , One of staff following me but didn’t say anything just only following me ! I don’t know what purpose staff following me , because swimming pool area not big so i think there is no reason to following me 🙈🙈
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way. A don't miss.
Outstanding hotel, the service was impeccable, the workout room and pool beautiful and the various food outlets amazing. A wonderful experience. I believe this hotel to have the worlds best toilets, absolutely the Michelin three star experience of Asia except BETTER!
Stayed 1 night in Feb 2020