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"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Toilet is too small. My pee is out of target."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Renovated hotel, very nice, good value "

"Great ryokan experience. Serene and great rooms and atmosphere "

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"super moment mémorable!"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"A chilled space with gorgeous food and very accommodating staff."

"Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious"

"Bellissima esperienza, ci siamo sentiti a casa. L’hotel seppur piccolo è molto accogliente e ha superato ogni nostra aspettativa. C’è la possibilità di riservare per 1 ora una sauna/onsen privata, bellissimo! Ci torneremo sicuramente. Se devo trovare un punto sfavorevole è il rumore che si sente degli altri ospiti. Ma per la bellezza del locale e del luogo, si puó certamente chiudere un occhio :)"

"Close to highway and many good restaurants nearby"

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "

"Great place to stay! "

"Gorgeous place, friendly staff, clean onsen. Although it is probably better as a romantic getaway, they were very accommodating for my 3-year-old. "

"Great location, friendly and helpful staff Well sorted breakfast "

"A good and suitable place to enjoy nature and the natural hot spring after an enjoyable hike in the surrounding area."

"Great staff, food, location and experience! "

"The staff was very nice and helpful. I would stay there again."