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"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"The hotel is well maintained and pretty new, 5-min walking from the trian station. The room is very clean but a little small. The hotel offers free ice cream or ramen every night. It is in the area with lot of restaurants and the famous castle is about 20 mins by walking. "

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."

"Great location, within walking distance to the castle and train station (because of luggage, we took a cab to the hotel). We stayed in a Japanese-style room which was spacious and comfortable for three of us. The staff was very nice and the breakfast solid. I would highly recommend this property."

"The hotel itself if fine but showing some wear. In a good location near the castle. We paid for an upgraded ‘suite’. The room was large. But the carpeting was badly worn and in need of replacement. Going into the bathroom the edge was frayed with backing showing. And it had an off odor that seemed to air out once the windows were open. Onto the furnishings. A chair had a large rip in the arm. The ottoman was badly stained. And the couch looked tired and old. Additionally the curtains were ripped in a couple of places. All in all disappointing. I rarely write critical reviews but in this case it was justified."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"We had a wonderful stay at Ryokan Sansui. The hospitality was truly exceptional—warm, attentive, and genuinely welcoming throughout our visit. We especially loved the traditional atmosphere of the ryokan, which made the experience feel very authentic and relaxing. The onsen was a highlight of our stay—peaceful, clean, and a perfect way to unwind after a day of travel. Everything felt thoughtfully maintained, and the overall ambiance was calm and serene. This was a memorable experience, and we would definitely recommend it to anyone looking to enjoy a traditional Japanese stay. Thank you to the team for making our visit so special—we would love to return again"

"Room nice and clean. Good location. Breakfast not catering for western style but good. Perhaps add some cereal."