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"Location was good with free parking. Breakfast was very good with multiple options."

"Convenient location right opposite to JR station .. rooms are well sized , room amenities can be collected from lobby ( same as other Japanese hotel chains ) … hotel does not have separate Onsen facility , however there are nearby facilities near hotel …. Buffet Breakfast is available at additional price in early morning "

"The onsen is wonderful, as is the breakfast. Also, close to the station but not noisy. Very much recommend."

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"

"Clean room. Helpful staffs."

"Best customer service / A huge room / great hot springs"

"温泉が良い 朝食バイキングもメニューも豊富で良かった"

"The breakfast was good and the staff was really nice, the rooms are just incredibly small."

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "